NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Tomahna's avatar
Tomahna
Aspirant
Dec 30, 2018

Readynas Ultra 4 RAID 5 - 2 of 4 disks fail at the same time

Before I was able to replace the disks (for which smart disk errors were reported previously), the next reboot gave me an unrecoverable disk problem (End of Life error). Checking the fs_check log, revealed a set of block reading errors resulting in short reads. It suggests to run fsck manually. (See end of log file below)

 

.....

Error reading block 242810730 (Attempt to read block from filesystem resulted in short read). Ignore error? yes Force rewrite? yes fsck.ext4: Attempt to read block from filesystem resulted in short read while trying to re-open /dev/c/c /dev/c/c: ********** WARNING: Filesystem still has errors ********** ***** File system check performed at Sat Aug 25 19:18:09 CEST 2018 ***** fsck 1.42.12 (29-Aug-2014) /dev/c/c: recovering journal Error reading block 242799888 (Attempt to read block from filesystem resulted in short read). /dev/c/c: UNEXPECTED INCONSISTENCY; RUN fsck MANUALLY. (i.e., without -a or -p options)

 

However when I run fsck with -v -n to get more information, it does not get past de short read error. (See below)

 

/root$ fsck.ext4 -v -n /dev/c/c
e2fsck 1.42.12 (29-Aug-2014)
fsck.ext4: Attempt to read block from filesystem resulted in short read while trying to open /dev/c/c
Could this be a zero-length partition?

 

How can I run fsck manually in the correct way, to attempt to identify an possibly resolve the disk errors.

 

Any suggestions are apreciatied.

 

Regards,

Mark

17 Replies

Replies have been turned off for this discussion
  • Marc_V's avatar
    Marc_V
    NETGEAR Employee Retired

    Hi Tomahna

     

    Happy New Year!

     

    We wouldn't recommend doing any further action as this might cause much more damage on recovery of data.

     

    I would suggest to try and get the data off the disks through Data recovery software or service and try to clone the disks. Contacting Support for assistance on this is also advisable though Data Recovery and Support might need to be purchased. You can login to my.netgear.com and create a case for your product so the experts can assist you on escalating the case.

     

    Have you checked which of the 2 disks failed the last? This might be needed for re-assembling the RAID.

     

    Hope this helps!

     

     

    Regards

     

     

    • Tomahna's avatar
      Tomahna
      Aspirant

      Hello Marc,

       

      Thank you for your reply. I will check out my.netgear.com

       

      PS both disks failed at exactly the same time, which I found rather suspious, but never the less the the problem remains the same. Unless another cause can be identified that would cause both disks to become unusbale (powersupply or driver), which can be recovered in another way.

       

      Best regards,

      Mark

      • Marc_V's avatar
        Marc_V
        NETGEAR Employee Retired

        Hi Tomahna

         

        If it's usually the PSU it won't boot or won't even turn on, I hope you can contact Support so they can assist and resolve this for you and the best solution can be provided.

         

         

        Regards

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More