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Forum Discussion
Northion
Nov 24, 2019Tutor
ReadyNas Ultra 4 RNDU4000 - Could not properly exctract
So I have been using my Readynas ultra 4 for a long time now, and finally it was time to upgrade the disks. I found that the 4TB WD Red was supported for my device, so purchased 4 of these, and swa...
- Nov 25, 2019
Finally!
After scratching my head for a very long time, attempting 5 different USB's of different sizes and ages i finally came to the conclusing that the usbrecovery.exe program shouldn't pick the .html file as the image, so i tried deleting that and adding the files to the USB devices again... On the 7th or 8th try one of them finally booted! Imagine my surprise when my NAS suddenly turned itself off!
Got the old RAIDiator firmware up and running, upgraded to OS6, swapped out the old 2TB disk for the new 4x 4TB disks and did a factory reset to OS6 and updated to the newest OS6 version.
Everything seems fine now, and its currently resyncing data.
Thanks for the help all, seems persistance was key to solving this problem after all. Almost gave up on the entire box to go for a DIY NAS project with my old PC, now im glad i tried and tried and tried untill the issue was resolved!
Sandshark
Nov 24, 2019Sensei - Experienced User
Here is my suggestion:
Remove all the 4TB drives, labeling them as to order so you can put them back if needed.
Take one of the old 2TB's (or any other spare drive with nothing on it you care about), remove all partitions using a PC (if you can), and install just that drive.
If the NAS then builds a working volume when it's booted, the problem is on your drives. But you now also have a working OS4.2.x system to use to switch to OS6.
Do the switch to OS6, update to the latest OS version, then remove the spare drive, re-insert the 4TBs, and do a factory default. Now, you have a clean up-to-date OS6 system on which to restore your data.
If the system doesn't build a working volume with just the spare drive, then you may have a firmware problem in the flash or some other hardware issue.
Northion
Nov 24, 2019Tutor
I forgot to add that I already tried doing a factory reset with only 1x 2TB disk inserted, same problem.
Also tried removing all volumes in windows on that disk.
Could try zeroing the disk with a software as suggested..
Not sure which firmware it tries to install with a factory reset tbh, but i suspect that it doesn’t support the 4TB disks.
I will try to locate other usb drives that I can try to get it up and running and upgrading to OS6, but im afraid i might have to resort to paid support, thanks for the link.
Also tried removing all volumes in windows on that disk.
Could try zeroing the disk with a software as suggested..
Not sure which firmware it tries to install with a factory reset tbh, but i suspect that it doesn’t support the 4TB disks.
I will try to locate other usb drives that I can try to get it up and running and upgrading to OS6, but im afraid i might have to resort to paid support, thanks for the link.
- StephenBNov 25, 2019Guru - Experienced User
Northion wrote:
Not sure which firmware it tries to install with a factory reset tbh, but i suspect that it doesn’t support the 4TB disks.It installs whatever firmware you were running on the NAS before you ran into the problem.
Whenever you update/install firmware, the copy in the flash is updated to match.
- NorthionNov 25, 2019Tutor
Aha, then it shouldn't be a firmware problem, it has probably been corrupted by the factory reset then...
- SandsharkNov 25, 2019Sensei - Experienced User
Northion wrote:
I will try to locate other usb drives that I can try to get it up and running and upgrading to OS6, but im afraid i might have to resort to paid support, thanks for the link.Legacy NAS are a bit particular about the flash device for USB recovery. Older/smaller is best. Definately not USB3.
- NorthionNov 25, 2019Tutor
Finally!
After scratching my head for a very long time, attempting 5 different USB's of different sizes and ages i finally came to the conclusing that the usbrecovery.exe program shouldn't pick the .html file as the image, so i tried deleting that and adding the files to the USB devices again... On the 7th or 8th try one of them finally booted! Imagine my surprise when my NAS suddenly turned itself off!
Got the old RAIDiator firmware up and running, upgraded to OS6, swapped out the old 2TB disk for the new 4x 4TB disks and did a factory reset to OS6 and updated to the newest OS6 version.
Everything seems fine now, and its currently resyncing data.
Thanks for the help all, seems persistance was key to solving this problem after all. Almost gave up on the entire box to go for a DIY NAS project with my old PC, now im glad i tried and tried and tried untill the issue was resolved!
- SandsharkNov 27, 2019Sensei - Experienced User
If there was a particular part of the instructions that threw you, perhaps point it out here and one of the mods can see if it can be worded better.
Glad you are up and running.
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