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Forum Discussion
TommyD760
Sep 13, 2019Guide
ReadyNAS Ultra 4: Stuck at booting. 97% after add drive and power outage.
Help! Went to add a third drive where the expansion process started, but then lost power. On boot the ReadyNAS box is now stuck at "Booting ... 97%" Logging on to the box there is a process...
StephenB
Sep 14, 2019Guru - Experienced User
Are you able to see the files in the data volume using ssh?
TommyD760
Sep 14, 2019Guide
Unfortunately... no.
root@NAS:~# cd /data
root@NAS:/data# ls
root@NAS:/data# df -k .
Filesystem 1K-blocks Used Available Use% Mounted on
/dev/md0 4190208 697612 3095316 19% /
root@NAS:/data#
- StephenBSep 15, 2019Guru - Experienced User
If you don't have a backup of the data, then paid support is probably your best option. If data recovery is needed, the terms of service are here: https://kb.netgear.com/69/ReadyNAS-Data-Recovery-Diagnostics-Scope-of-Service
- TommyD760Sep 15, 2019Guide
Unfortunately, I have been slacking on my backups...
Currently have an email in to the support team trying to add my serial number to my account, but its reporting that it is under a different account... I will update the thread when I hear more.
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