NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ReadyNAS Ultra 4 stuck on "Booting" after log file download
Hi all. Story is this: I have just completed a 300GB rsync backup and I got an error in the log. The log was too big to display in the web interface so I tried to download the complete logs. Aft...
mdgm wrote: All they should need from you is the 5-digit ID shown in the Info (far right) column in RAIDar and on the LCD display to connect to your NAS.
You should not need to forward any ports. Port 22 is for SSH which isn't available in tech support mode
Hm, seems like the tech support on the Netgear service portal still is asking me to forward telnet port to wan. I have now given them my 5 digit code as displayed on the LCD.
I'll wait now for the next reply. If not I guess I have to open up port 23 so they can connect so I can have this resolved.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
