NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
syklone
Jan 20, 2013Aspirant
ReadyNAS Ultra 4 stuck on "Booting" after log file download
Hi all. Story is this: I have just completed a 300GB rsync backup and I got an error in the log. The log was too big to display in the web interface so I tried to download the complete logs. Aft...
JustKJ
Jan 22, 2013Aspirant
It took overnight to hear from support, they must be busy. I was advised to reinstall the OS, then send the log files. I followed the steps to reinstall the OS and my NAS did boot back up. I used frontview to reset my Static IP, and then reentered frontview to get the log files. I was hesitant as this caused my problem in the first place, but I clicked the link to Download the log files...and my NAS has hung up again this time it will not respond to the power button. I updated my case notes and I guess I have to wait overnight again for my next steps.
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!