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Forum Discussion
widder18
Sep 08, 2015Aspirant
ReadyNas Ultra 4 stuck on booting (though boot menu is working)
Out of the blue, my ReadyNAS Ultra 4 stopped working. Upon powering off and on again, it is stuck on booting. RAIDar can't find the device, and it does not respond to pings. I can reach the Boot M...
- Sep 16, 2015
Eventually I used the Netgear USB recovery tool (see here for more: http://home.bott.ca/webserver/?p=166) and that finally did the trick.
mdgm-ntgr
Sep 08, 2015NETGEAR Employee Retired
There could be a bad disk.
Can you power down, remove the disks (label order) and connect the disks up to your PC and test them (e.g. test SeaGate disks using SeaTools and WD disks using WD Data Lifeguard Diagnostics)?
widder18
Sep 09, 2015Aspirant
I have tested the disks and they seem fine. I've tried to factory reset the ReadyNAS with each disk separately, but the device still does nothing but boot...
- mdgm-ntgrSep 09, 2015NETGEAR Employee Retired
Perhaps run the memory test boot menu option for at least a few passes.
- widder18Sep 10, 2015Aspirant
So far, I ran two memory tests, both with a 0 error rate. So I guess the issue is not related to the memory...
- widder18Sep 10, 2015Aspirant
It's getting even stranger: After running three successful memory tests (i.e. no errors) I tried again to factory reset the device (using just one hard drive). This time, after initiating the reset, the device started to boot but after a few seconds shut down and restarted. It showed the ReadyNAS welcome message and then started to boot again, but aborted booting after a few moments to shut down and restart again. The whole process was repeated five+ times before I shut it down for good, switched the hard drive and tried again. But the same thing (i.e. start of boot process with self-shutdown of devicve and restart shortly afterwards) happened with the new hard drive as well. I'm now running several additional memory tests, though I seriously doubt the issue is memory-related...
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