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ReadyMark
Dec 21, 2011Tutor
ReadyNAS Ultra 6 Tivo Not Archiving -- KUID problem?
I have had a running battle trying to get consistent archiving from from Tivo (Premier XL) to ReadyNas Ultra 6 plus - for a while it seemed to mostly work but since July it only very rarely works with only about 5 successful archive attempts since that time, one as recently as Dec 2nd.
My Ultra 6 Plus is now running new firmware image. (RAIDiator-x86 4.2.19) which I updated today while trying to reset both the Tivo and ReadyNAS. I have rebooted both and launched several attempts of archive but same issues remain.
I have been searching the forum and see that others have problems with files not properly recognized as KUID. Noting these similar problems, but I did not seem to find a post with any solution I will try to state my situation here.
My logs show many many listings such as this today, each and every day it tries to archive:
[2011/12/20 18:01:10] tivo_utils.c:249: info: Modern Family (Two Monkeys and a Panda) is no longer KUID (expires 2038-01-19T03:14:00Z). Skipping.
this entry is repeated for virtually everything on my Tivo currently. Very strange, but today was the first time I looked at the Tivo log as I did not know one existed until seeing the other posts I simply thought the ReadyNAS and Tivo did not connect at all.
I checked the Tivo and this program is clearly marked KUID (Keep until I delete) and should be archived. I managed to get some shows archived on Dec 2nd and Nov 25th but no matter what I mark KUID on the TIVO box does not seem to matter - the archive simply skips over it.
I have RAIDar 4.3.0 and all "lights" on the RAIDar are Green. I can also see and play any archived files on Tivo or my mac. Just can't seem to add any new shows.
Under the Streaming Services tab / ReadyDLNA it shows v1.0.22 not sure if this is current or how to update?
Any other info needed to troubleshoot?
Any ideas on how to fix as I am running out of disk space on the Tivo?
Thanks!
My Ultra 6 Plus is now running new firmware image. (RAIDiator-x86 4.2.19) which I updated today while trying to reset both the Tivo and ReadyNAS. I have rebooted both and launched several attempts of archive but same issues remain.
I have been searching the forum and see that others have problems with files not properly recognized as KUID. Noting these similar problems, but I did not seem to find a post with any solution I will try to state my situation here.
My logs show many many listings such as this today, each and every day it tries to archive:
[2011/12/20 18:01:10] tivo_utils.c:249: info: Modern Family (Two Monkeys and a Panda) is no longer KUID (expires 2038-01-19T03:14:00Z). Skipping.
this entry is repeated for virtually everything on my Tivo currently. Very strange, but today was the first time I looked at the Tivo log as I did not know one existed until seeing the other posts I simply thought the ReadyNAS and Tivo did not connect at all.
I checked the Tivo and this program is clearly marked KUID (Keep until I delete) and should be archived. I managed to get some shows archived on Dec 2nd and Nov 25th but no matter what I mark KUID on the TIVO box does not seem to matter - the archive simply skips over it.
I have RAIDar 4.3.0 and all "lights" on the RAIDar are Green. I can also see and play any archived files on Tivo or my mac. Just can't seem to add any new shows.
Under the Streaming Services tab / ReadyDLNA it shows v1.0.22 not sure if this is current or how to update?
Any other info needed to troubleshoot?
Any ideas on how to fix as I am running out of disk space on the Tivo?
Thanks!
83 Replies
Replies have been turned off for this discussion
- PittspilotAspirantAs far as I can see I have installed the Toggle add on, but cannot find any docs on how to use it or what purpose it serves........
Help.... - SkywalkerNETGEAR ExpertIf you hit the "Download All Logs" link, there will be a readytivo.log in the .zip file, which will have verbose log messages.
- PittspilotAspirantOK, got that, installed it (as far as I can see), but once again not sure what to do once it is installed and what it does,
CheersSkywalker wrote: Oh, I meant the ReadyTiVo 1.3.8 addon, posted at viewtopic.php?f=76&t=59659&start=45#p340169 - SkywalkerNETGEAR ExpertIt enabled verbose logging. You can see the logs by downloading the .zip file as described in my last post. That link is in the Frontview management console, under Status->Logs.
- SkywalkerNETGEAR ExpertIt enables verbose logging. You can see the logs by downloading the .zip file as described in my last post. That link is in the Frontview management console, under Status->Logs.
- PittspilotAspirantLooks like I'm operational now, Thanks!
- elutrisAspirantInvestigating similar issue that I've noticed for several months (6+).
Tivo Series 3 HD has been archiving KUID files (different than above) from the Tivo just fine, but the folder is no longer seen (used to work) from my "Now Playing" list. The ReadyNAS unit is showing a videos folder, with other PC video media, but it isn't showing any of the Tivo shows, even though they have been successfully archived.
Error logs show:
[2012/09/13 17:30:21] main.c:250: info: Doing TiVo downloads...
[2012/09/13 17:30:22] config.c:213: info: Next archival scheduled for: Fri Sep 14 17:30:00 2012
[2012/09/13 17:30:37] tivo_utils.c:155: error: ERROR: Couldn't resolve host 'DVR-D6FC.local'
[2012/09/13 17:30:37] tivo_utils.c:167: error: ERROR: could not verify authentication for XXXXXXXXXX [600] - PittspilotAspirantI'm having some of these KUID problems, but the biggest set of problems comes form (when I check the logs), movies being identified as copy protected. Is there any way to know this BEFORE I mark them for archiving to ReadyNAS?
Cheers - denarius1AspirantIf you point your browser at "https://[yourTivoIPaddres]/nowplaying/" and log in as user "tivo" with your Media Access Code as the password, the table that displays will include a "Links" column that shows "Protected" where that is the case.
- PittspilotAspirantThanks
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