I have had a running battle trying to get consistent archiving from from Tivo (Premier XL) to ReadyNas Ultra 6 plus - for a while it seemed to mostly work but since July it only very rarely works with only about 5 successful archive attempts since that time, one as recently as Dec 2nd.My Ultra 6 Plus is now running new firmware image. (RAIDiator-x86 4.2.19) which I updated today while trying to reset both the Tivo and ReadyNAS. I have rebooted both and launched several attempts of archive but same issues remain.I have been searching the forum and see that others have problems with files not properly recognized as KUID. Noting these similar problems, but I did not seem to find a post with any solution I will try to state my situation here.My logs show many many listings such as this today, each and every day it tries to archive:[2011/12/20 18:01:10] tivo_utils.c:249: info: Modern Family (Two Monkeys and a Panda) is no longer KUID (expires 2038-01-19T03:14:00Z). Skipping.this entry is repeated for virtually everything on my Tivo currently. Very strange, but today was the first time I looked at the Tivo log as I did not know one existed until seeing the other posts I simply thought the ReadyNAS and Tivo did not connect at all.I checked the Tivo and this program is clearly marked KUID (Keep until I delete) and should be archived. I managed to get some shows archived on Dec 2nd and Nov 25th but no matter what I mark KUID on the TIVO box does not seem to matter - the archive simply skips over it.I have RAIDar 4.3.0 and all "lights" on the RAIDar are Green. I can also see and play any archived files on Tivo or my mac. Just can't seem to add any new shows. Under the Streaming Services tab / ReadyDLNA it shows v1.0.22 not sure if this is current or how to update?Any other info needed to troubleshoot?Any ideas on how to fix as I am running out of disk space on the Tivo?Thanks!

ReadyMark,I'm experiencing the same problems as you. ReadyNas Ultra 4 w/ RAIDiator 4.2.19 which includes readytivo 1.3.7 and readydlna 1.0.22. I have two TiVo's. A Series 3 HD and a TiVo Premier.Videos from both TiVo's that are KUID show up with logs like the following when the ReadyNas attempts to archive them:[2011/12/20 22:49:21] tivo_utils.c:249: info: Bones (The Male in the Mail) is no longer KUID (expires 2038-01-19T03:14:00Z). Skipping.The file is KUID on the TiVo, and the database does not list that program id (I've used prune.txt to wipe the database clean and have verified that the database is empty via manual sqlite3 commands run from a different box on the db file)One theory is that perhaps it is a TiVo update that broke readytivo here? Maybe in the past the TiVo's would set KUID expiration dates to a specific value (say, 2050) and a TiVo update changed it so that KUID values are now set to 2038. And if readytivo was checking with logic like "If expiration date is > 2049 then this is KUID". But if TiVo changed the KUID date to be earlier, now readytivo no longer views that as KUID.The logic is in tivo_utils.c... If I could see the source code, perhaps I could find out more. Any chance we can get source here?

Thanks for confirming I am not alone. Perhaps others can help. Maybe we should post to Tivo Community but I have not seen much on ReadyNAS problems there.Any help out there would help us both.Thanks!

Anybody have any ideas or suggestions on next steps to try?Thanks,Mark

Same issue as you....contracted Tech Support a while ago and am making little to no progress.Very Frustrating....Fix the Damn problem!!!!

Yes I have an ongoing ticket. Tried a few of their suggestions (re-install ReadyTivo 1.3.1 x86 - but it was not accepted with error: This update is unnecessary with this firmware version. Ugh...Now they want me to try an perform OS reinstall. I don't want to do this until I do a backup - so that will take awhile. To make matters worse I had a disk failure - a new drive is currently going thru re-sync.Then I will backup and try OS reinstall and let you know how that works.

ReadyNAS Ultra 6 Tivo Not Archiving -- KUID problem?

83 Replies

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skinink66
Aspirant
Feb 20, 2012
I was having the same issue and my newly purchased Ultra 6 Plus was not transferring any TIVO shows. After following the directions found is this thread (updated the ReadyDLNA to 1.0.24 and the ReadyTIVO to the one linked here), all issues have resolved and it works perfect. Thanks!! Both my TIVO's Premier and Elite!!

Skywalker

NETGEAR Expert

Feb 21, 2012

deepbluesea wrote:
Over two weeks after logging a support case I have no success in getting Support to even find someone who understands the question so am posting here. Below are log fragments that demonstrate the issue. This happens for many files.

2012/02/18 04:24:32] tivo_utils.c:212: debug: Downloading details for Doctor Who - 42 (https://DVR-0029.local:443/TiVoVideoDetails?id=1737696)...
[2012/02/18 04:24:32] database.c:207: debug: Re-archiving item Doctor Who (42) because it is newer than the original archive (Thu Feb 2 22:21:14 2012
)[2012/02/18 04:24:32] tivo_utils.c:321: info: Archiving to "/c/Tivo/DVR-0029/Doctor Who/Doctor Who - 42.TiVo"...
[2012/02/18 04:24:32] tivo_utils.c:339: debug: Fetching from "http://DVR-0029.local:80/download/Doctor%20Who.TiVo?Container=%2FNowPlaying&id=1737696"
[2012/02/18 04:44:22] tivo_utils.c:406: info: Finished archiving "Doctor Who - 42.TiVo"
[2012/02/18 04:44:22] database.c:36: error: SQL ERROR 19 [column program_id is not unique]
INSERT INTO archives (show_title, episode_title, duration, recorded_time, episode_no, program_id, series_id, archival_time, source_tivo) VALUES ('Doctor Who', '42', 61, 1329467460, 0, 179127, 179127, 1329500662, 'DVR-0029')
[2012/02/18 04:44:22] database.c:160: error: Adding info for Doctor Who to db failed!

deepbluesea wrote:
Over two weeks after logging a support case I have no success in getting Support to even find someone who understands the question so am posting here. Below are log fragments that demonstrate the issue. This happens for many files. 2012/02/18 04:24:32] tivo_utils.c:212: debug: Downloading details for Doctor Who - 42 (https://DVR-0029.local:443/TiVoVideoDetails?id=1737696)... [2012/02/18 04:24:32] database.c:207: debug: Re-archiving item Doctor Who (42) because it is newer than the original archive (Thu Feb 2 22:21:14 2012 )[2012/02/18 04:24:32] tivo_utils.c:321: info: Archiving to "/c/Tivo/DVR-0029/Doctor Who/Doctor Who - 42.TiVo"... [2012/02/18 04:24:32] tivo_utils.c:339: debug: Fetching from "http://DVR-0029.local:80/download/Doctor%20Who.TiVo?Container=%2FNowPlaying&id=1737696" [2012/02/18 04:44:22] tivo_utils.c:406: info: Finished archiving "Doctor Who - 42.TiVo" [2012/02/18 04:44:22] database.c:36: error: SQL ERROR 19 [column program_id is not unique] INSERT INTO archives (show_title, episode_title, duration, recorded_time, episode_no, program_id, series_id, archival_time, source_tivo) VALUES ('Doctor Who', '42', 61, 1329467460, 0, 179127, 179127, 1329500662, 'DVR-0029') [2012/02/18 04:44:22] database.c:160: error: Adding info for Doctor Who to db failed!

You're right, that can happen because the database record never gets updated with the new recording time. I've just updated the link for the ReadyTiVo 1.3.8 addon to include this fix -- it's already in the 4.2.20 beta releases. If you re-download and install that addon package, it should show up with a date stamp from today, and should take care of this issue for you.

deepbluesea
Aspirant
Feb 22, 2012
The shows have only ever been recorded once. I'll try your fix and let you know what happens.
deepbluesea
Aspirant
Feb 22, 2012
I downloaded 1.3.8 again and installed it. The bin file names and sizes are identical but the binaries are definitely different

Before:
cksum /usr/sbin/readytivod
1191354262 56212 /usr/sbin/readytivod

After:
cksum /usr/sbin/readytivod
1201643062 56324 /usr/sbin/readytivod

Something else that's happening (not new) is that files that have never been downloaded are skipped with this kind of log message:

The archive timestamps for this group are impossible and the files are not present in the download folder:

[2012/02/22 21:23:19] tivo_utils.c:212: debug: Downloading details for Doctor Who - The Time Of Angels (https://DVR-0029.local:443/TiVoVideoDetails?id=787598)...
[2012/02/22 21:23:19] database.c:199: debug: Skipping item Doctor Who (The Time Of Angels) because it was already archived on Wed Feb 22 21:22:21 2012
[2012/02/22 21:23:19] tivo_utils.c:691: debug: Processing item Doctor Who from DVR-0029.
[2012/02/22 21:23:19] tivo_utils.c:212: debug: Downloading details for Doctor Who - The End of Time (2) (https://DVR-0029.local:443/TiVoVideoDetails?id=727945)...
[2012/02/22 21:23:20] database.c:199: debug: Skipping item Doctor Who (The End of Time (2)) because it was already archived on Wed Feb 22 21:22:21 2012
[2012/02/22 21:23:20] tivo_utils.c:691: debug: Processing item Doctor Who from DVR-0029.
[2012/02/22 21:23:20] tivo_utils.c:212: debug: Downloading details for Doctor Who - The End of Time (1) (https://DVR-0029.local:443/TiVoVideoDetails?id=713861)...
[2012/02/22 21:23:20] database.c:199: debug: Skipping item Doctor Who (The End of Time (1)) because it was already archived on Wed Feb 22 21:22:21 2012
[2012/02/22 21:23:20] tivo_utils.c:691: debug: Processing item Doctor Who from DVR-0029.
[2012/02/22 21:23:20] tivo_utils.c:212: debug: Downloading details for Doctor Who - The Pandorica Opens (https://DVR-0029.local:443/TiVoVideoDetails?id=354172)...
[2012/02/22 21:23:20] database.c:199: debug: Skipping item Doctor Who (The Pandorica Opens) because it was already archived on Wed Feb 22 21:22:21 2012
[2012/02/22 21:23:20] tivo_utils.c:691: debug: Processing item Doctor Who from DVR-0029.
[2012/02/22 21:23:20] tivo_utils.c:212: debug: Downloading details for Doctor Who - The Lodger (https://DVR-0029.local:443/TiVoVideoDetails?id=343161)...
[2012/02/22 21:23:21] database.c:199: debug: Skipping item Doctor Who (The Lodger) because it was already archived on Wed Feb 22 21:22:21 2012
[2012/02/22 21:23:21] tivo_utils.c:691: debug: Processing item Doctor Who from DVR-0029.
[2012/02/22 21:23:21] tivo_utils.c:212: debug: Downloading details for Doctor Who - (null) (https://DVR-0029.local:443/TiVoVideoDetails?id=332038)...
[2012/02/22 21:23:21] database.c:199: debug: Skipping item Doctor Who (2010-06-20) because it was already archived on Wed Feb 22 21:22:21 2012
[2012/02/22 21:23:21] tivo_utils.c:691: debug: Processing item Doctor Who from DVR-0029.
[2012/02/22 21:23:21] tivo_utils.c:212: debug: Downloading details for Doctor Who - Cold Blood (2) (https://DVR-0029.local:443/TiVoVideoDetails?id=320609)...
[2012/02/22 21:23:21] database.c:199: debug: Skipping item Doctor Who (Cold Blood (2)) because it was already archived on Wed Feb 22 21:22:21 2012
[2012/02/22 21:23:21] tivo_utils.c:691: debug: Processing item Doctor Who from DVR-0029.
[2012/02/22 21:23:21] tivo_utils.c:212: debug: Downloading details for Doctor Who - (null) (https://DVR-0029.local:443/TiVoVideoDetails?id=308924)...
[2012/02/22 21:23:22] database.c:199: debug: Skipping item Doctor Who (2010-06-06) because it was already archived on Wed Feb 22 21:22:21 2012
[2012/02/22 21:23:22] tivo_utils.c:691: debug: Processing item Doctor Who from DVR-0029.
[2012/02/22 21:23:22] tivo_utils.c:212: debug: Downloading details for Doctor Who - The Vampires Of Venice (https://DVR-0029.local:443/TiVoVideoDetails?id=286148)...
[2012/02/22 21:23:22] database.c:199: debug: Skipping item Doctor Who (The Vampires Of Venice) because it was already archived on Wed Feb 22 21:22:21 2012
[2012/02/22 21:23:22] tivo_utils.c:691: debug: Processing item Doctor Who from DVR-0029.
[2012/02/22 21:23:22] tivo_utils.c:212: debug: Downloading details for Doctor Who - Flesh And Stone (https://DVR-0029.local:443/TiVoVideoDetails?id=274054)...
[2012/02/22 21:23:22] database.c:199: debug: Skipping item Doctor Who (Flesh And Stone) because it was already archived on Wed Feb 22 21:22:21 2012
[2012/02/22 21:23:22] tivo_utils.c:691: debug: Processing item Doctor Who from DVR-0029.
[2012/02/22 21:23:22] tivo_utils.c:212: debug: Downloading details for Doctor Who - The Time Of Angels (https://DVR-0029.local:443/TiVoVideoDetails?id=262443)...
[2012/02/22 21:23:23] database.c:199: debug: Skipping item Doctor Who (The Time Of Angels) because it was already archived on Wed Feb 22 21:22:21 2012
[2012/02/22 21:23:23] tivo_utils.c:691: debug: Processing item Doctor Who from DVR-0029.
[2012/02/22 21:23:23] tivo_utils.c:212: debug: Downloading details for Doctor Who - Victory of the Daleks (https://DVR-0029.local:443/TiVoVideoDetails?id=250053)...
[2012/02/22 21:23:23] database.c:199: debug: Skipping item Doctor Who (Victory of the Daleks) because it was already archived on Wed Feb 22 21:22:21 2012

It might be better to start from scratch so that there's a clean test with the updated software. Is that as simple as stopping readytivod, cleaning out /var/lib/readytivo and the download destination directory, then starting readytivod again?
Skywalker
NETGEAR Expert
Feb 22, 2012
Sent you a PM.
Airric
Aspirant
Feb 25, 2012
Just wanted to also add my thanks to Skywalker and the ReadyNAS team. My TiVo Premieres are now finally archiving for the first time since OCT. 29th!
Pittspilot
Aspirant
Mar 07, 2012
I can perhaps add a little to the behavior.

I just got an Ultra 6 and configured TivoPlus. Not knowing how it worked, I simply entered the media key and discovered the next day that I had 3 shows on the NAS. I the realized that I had to mark shows as KUID to get them to archive, and marked a bunch. They are NOT showing up on the NAS.

I have no suggestions, but it seemed like a piece of data that hasn't been mentioned before.

BTW, I wouldn't hold your breath on bug fixes, us Mac users (and my clients) have been waiting for a fix to Remote for many a month (over year?) now and still no progress that I'm aware of.

Cheers
Skywalker
NETGEAR Expert
Mar 10, 2012
Have you tried the latest update addon posted in this thread? You could also use this Toggle_ReadyTiVo_Debug addon and send in your logs to see what the cause is.
Pittspilot
Aspirant
Mar 10, 2012
I have .24 (I think) I haven't tried the Toggle, will do so and report back.

Cheers
Skywalker
NETGEAR Expert
Mar 10, 2012
Oh, I meant the ReadyTiVo 1.3.8 addon, posted at viewtopic.php?f=76&t=59659&start=45#p340169

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ReadyNAS Ultra 6 Tivo Not Archiving -- KUID problem?

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