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RockyArnold11's avatar
Oct 06, 2017
Solved

archive

Have an RN214 with 4 HDs (8Tb) matched-up with 4 TiVos.  Set it up successfully using full JBOD on each HD in order to maximize storage of videos and not desiring the backup features.  Didn't archive automativcally, but for some reason did archive about 7 Tb eventually with parts of each TiVo saved on a single HD.  Again, no automatic archiving, but eventually started up again with another 5 Tb from each of the TiVos saved on another drive.  The HD used in each case corresponded to the first pathway identified in the DLNA panel. Can't find any reason why automatic archiving does not occur even with Netgear support helping.  Any suggestions appreciated.

  • Hi RockyArnold11,

     

    I believe your existing online case got escalated to the higher tier of NETGEAR Support.  If ever your ReadyNAS is not yet on the latest firmware v6.8.1, I suggest you to update it to the latest v6.8.1.  Though it does not say on the release notes that it includes a fix or enhancement which involves archiving from TiVo, this might help.  You can download the latest firmware v6.8.1 here

     

    Also, you may follow-up on your existing online case with NETGEAR Support since it has been escalated to the higher tier.  

     

     

    Regards,

     

    DaneA

    NETGEAR Community Team

3 Replies

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  • You might find better help in the ReadyNAS section as opposed to this Arlo security camera section. Hope they can help :)

  • DaneA's avatar
    DaneA
    NETGEAR Employee Retired

    Hi RockyArnold11,

     

    I believe your existing online case got escalated to the higher tier of NETGEAR Support.  If ever your ReadyNAS is not yet on the latest firmware v6.8.1, I suggest you to update it to the latest v6.8.1.  Though it does not say on the release notes that it includes a fix or enhancement which involves archiving from TiVo, this might help.  You can download the latest firmware v6.8.1 here

     

    Also, you may follow-up on your existing online case with NETGEAR Support since it has been escalated to the higher tier.  

     

     

    Regards,

     

    DaneA

    NETGEAR Community Team

    • RockyArnold11's avatar
      RockyArnold11
      Aspirant

      Thank you, Dane.

       

      The firmware was/is updated.

       

      We look forward to hearing from Netgear.  I'm anxious to get this issue resolved so I can move on to their new X10 router, which might fix another issue we have not associated with the NAS.

       

      Rocky

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