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Forum Discussion
ReadyMark
Dec 21, 2011Tutor
ReadyNAS Ultra 6 Tivo Not Archiving -- KUID problem?
I have had a running battle trying to get consistent archiving from from Tivo (Premier XL) to ReadyNas Ultra 6 plus - for a while it seemed to mostly work but since July it only very rarely works with only about 5 successful archive attempts since that time, one as recently as Dec 2nd.
My Ultra 6 Plus is now running new firmware image. (RAIDiator-x86 4.2.19) which I updated today while trying to reset both the Tivo and ReadyNAS. I have rebooted both and launched several attempts of archive but same issues remain.
I have been searching the forum and see that others have problems with files not properly recognized as KUID. Noting these similar problems, but I did not seem to find a post with any solution I will try to state my situation here.
My logs show many many listings such as this today, each and every day it tries to archive:
[2011/12/20 18:01:10] tivo_utils.c:249: info: Modern Family (Two Monkeys and a Panda) is no longer KUID (expires 2038-01-19T03:14:00Z). Skipping.
this entry is repeated for virtually everything on my Tivo currently. Very strange, but today was the first time I looked at the Tivo log as I did not know one existed until seeing the other posts I simply thought the ReadyNAS and Tivo did not connect at all.
I checked the Tivo and this program is clearly marked KUID (Keep until I delete) and should be archived. I managed to get some shows archived on Dec 2nd and Nov 25th but no matter what I mark KUID on the TIVO box does not seem to matter - the archive simply skips over it.
I have RAIDar 4.3.0 and all "lights" on the RAIDar are Green. I can also see and play any archived files on Tivo or my mac. Just can't seem to add any new shows.
Under the Streaming Services tab / ReadyDLNA it shows v1.0.22 not sure if this is current or how to update?
Any other info needed to troubleshoot?
Any ideas on how to fix as I am running out of disk space on the Tivo?
Thanks!
My Ultra 6 Plus is now running new firmware image. (RAIDiator-x86 4.2.19) which I updated today while trying to reset both the Tivo and ReadyNAS. I have rebooted both and launched several attempts of archive but same issues remain.
I have been searching the forum and see that others have problems with files not properly recognized as KUID. Noting these similar problems, but I did not seem to find a post with any solution I will try to state my situation here.
My logs show many many listings such as this today, each and every day it tries to archive:
[2011/12/20 18:01:10] tivo_utils.c:249: info: Modern Family (Two Monkeys and a Panda) is no longer KUID (expires 2038-01-19T03:14:00Z). Skipping.
this entry is repeated for virtually everything on my Tivo currently. Very strange, but today was the first time I looked at the Tivo log as I did not know one existed until seeing the other posts I simply thought the ReadyNAS and Tivo did not connect at all.
I checked the Tivo and this program is clearly marked KUID (Keep until I delete) and should be archived. I managed to get some shows archived on Dec 2nd and Nov 25th but no matter what I mark KUID on the TIVO box does not seem to matter - the archive simply skips over it.
I have RAIDar 4.3.0 and all "lights" on the RAIDar are Green. I can also see and play any archived files on Tivo or my mac. Just can't seem to add any new shows.
Under the Streaming Services tab / ReadyDLNA it shows v1.0.22 not sure if this is current or how to update?
Any other info needed to troubleshoot?
Any ideas on how to fix as I am running out of disk space on the Tivo?
Thanks!
83 Replies
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- alexofindyAspirantJust to add my name to the list of users with this problem. I have the same issue. I have a Readynas Ultra6 Plus and a Tivo Premiere XL. Just as the folks who have already contributed to this thread have found, my Tivo stopped archiving about a month and a half ago, with the same symptoms.
Netgear: please fix or at least post a comment so we know you're out there working on the issue.
Thanks! - SkywalkerNETGEAR ExpertWe'll have this fixed in the next release. I can try to get an addon put together to address the issue within the next couple days.
- BitzerjGuideThat would be great! Thanks.
- DNA600412AspirantIf you need a beta-tester I'm happy to help.
- alexofindyAspirantThanks very much for responding, Skywalker! Just knowing you folks are aware of the problem and working on a fix is reassuring and much appreciated.
- SkywalkerNETGEAR ExpertHere we go: ReadyTiVo 1.3.8. I'll be monitoring this thread, so please post back if you run into any problems with this version. Thanks for your patience!
- DNA600412AspirantSkywalker ... it didn't work for me. Thanks for trying.
I stopped ReadyDLNA, installed the update file, rebooted the ReadyNAS and re-started the TiVo archiving.
I got the same error messages, e.g.:
[2012/01/24 13:36:39] tivo_utils.c:256: info: Law & Order: Los Angeles (Playa Vista) is no longer KUID (expires 2038-01-19T03:14:00Z). Skipping.
BTW ... I'm in US Central time zone.
I worked with a ReadyNAS engineer December 2010 and Jan 2011 to help fix the previous issues. They provided a debug version and I then provided logs. Can I help?
David - SkywalkerNETGEAR ExpertOkay, that addon image I linked to has been replaced by a newer version. There was a timezone-related issue that we found, and I'm pretty sure that's what you saw. So please give the new addon a shot.
- DNA600412AspirantThanks Skywalker.
It installed OK and is now busy archiving from my TiVos. It has 2+ months of archiving to do, so it will take a few hours to complete.
I'll post back when it completes ... hopefully successfully.
David - denarius1AspirantI followed the same procedure described by DNA and I am optimistic that the fix is good. Frontview shows ReadyDLNA archiving from my Premiere XL, and I see a ".nfo" file for a KUID show has been created on the ReadyNAS, something that has not happened since about 12/15/11.
Unfortunately, the first show archiving is a 4.5 hour HD recording of last night's Australian Open Tennis Quarterfinal, so I won't be able to confirm success for awhile, as I believe the companion ".TiVO" file doesn't appear until it is finished being written.
But indications of success are strong. Thank you Skywalker, and all those who assisted!
[Update] That 35.5G transfer took 140 minutes and has completed. Now other files have been added. Looks good to me.
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