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alan248's avatar
alan248
Aspirant
Aug 03, 2016
Solved

ReadyNAS212 Raidar can see but not browse?

Hi

I have recently bought a ReadyNAS 212 and when I first set it up Raidar could see it fine and I had not probs moving files onto it under Windows 7. Since my 'Upgrade' to Win10,  Raidar can see it and reports status Healthy but each time I try to Browse to it it it goes straight to my Documents folder and I cannot seem to navigate to the correct area to view and interact with my files. I am using a KODI box and that is seeing and playing the files fine as is my Android phone using the ReadyCLOUD app. Can anyone please assist?

  • Hi alan248,

     

    Welcome to the community!

     

    Have you tried browsing your files from your ReadyNAS via File Explorer (\\NAS-IP Address)? By any chance, does your ReadyCLOUD admin (e-mail address) the same as your computer username/login?

     

    Looking forward to your response.

     

     

    Kind regards,

     

    BrianL

    NETGEAR Community Team

2 Replies

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  • BrianL2's avatar
    BrianL2
    NETGEAR Employee Retired

    Hi alan248,

     

    Welcome to the community!

     

    Have you tried browsing your files from your ReadyNAS via File Explorer (\\NAS-IP Address)? By any chance, does your ReadyCLOUD admin (e-mail address) the same as your computer username/login?

     

    Looking forward to your response.

     

     

    Kind regards,

     

    BrianL

    NETGEAR Community Team

    • alan248's avatar
      alan248
      Aspirant

      Hi BrianL

       

      Thank you for getting back to me – I have now fixed the problem and it was, as you alluded to in your response, an email address issue.

      I have now edited my Credential Manager setting and changed it to my Netgear sign on and it works fine.

      Thanks again

      regards

      Alan

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