NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
alan248
Aug 03, 2016Aspirant
ReadyNAS212 Raidar can see but not browse?
Hi
I have recently bought a ReadyNAS 212 and when I first set it up Raidar could see it fine and I had not probs moving files onto it under Windows 7. Since my 'Upgrade' to Win10, Raidar can see it and reports status Healthy but each time I try to Browse to it it it goes straight to my Documents folder and I cannot seem to navigate to the correct area to view and interact with my files. I am using a KODI box and that is seeing and playing the files fine as is my Android phone using the ReadyCLOUD app. Can anyone please assist?
Hi alan248,
Welcome to the community!
Have you tried browsing your files from your ReadyNAS via File Explorer (\\NAS-IP Address)? By any chance, does your ReadyCLOUD admin (e-mail address) the same as your computer username/login?
Looking forward to your response.
Kind regards,
BrianL
NETGEAR Community Team
2 Replies
Replies have been turned off for this discussion
- BrianL2NETGEAR Employee Retired
Hi alan248,
Welcome to the community!
Have you tried browsing your files from your ReadyNAS via File Explorer (\\NAS-IP Address)? By any chance, does your ReadyCLOUD admin (e-mail address) the same as your computer username/login?
Looking forward to your response.
Kind regards,
BrianL
NETGEAR Community Team
- alan248Aspirant
Hi BrianL
Thank you for getting back to me – I have now fixed the problem and it was, as you alluded to in your response, an email address issue.
I have now edited my Credential Manager setting and changed it to my Netgear sign on and it works fine.
Thanks again
regards
Alan
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!