NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ReadyNV: Can´t get out the Tray...
Hi Folks, seems to me i´m stupid. Due to a diskfailure i like to replace a HardDisk#2. But I can´t get the Tray out. Tried to push the Button and tried to do it with a paper clip. No latch comes ou...
Isn't it a coincidence that I would get your reply here within a minute or two after getting the "official" F off reply to my ticket? My ticket said:
"I apologize for the inconvenience, however, since the trays can be opened with the release latch, we do not replace the drives for this issue."
In other words, if you contact Netgear to complain, you will get forwarded to this string so you can be shown how to by pass the defective release button. Further instructing you to disassemble the tray, lubricate, etc.
Dictionary definition of defective:
"having a defect or flaw; faulty; imperfect: a defective machine."
These trays are clearly flawed, faulty, imperfect, i.e. defective.
Alongside the definition in the dictionary was a picture of a ReadyNAS... interesting...
"I apologize for the inconvenience, however, since the trays can be opened with the release latch, we do not replace the drives for this issue."
In other words, if you contact Netgear to complain, you will get forwarded to this string so you can be shown how to by pass the defective release button. Further instructing you to disassemble the tray, lubricate, etc.
Dictionary definition of defective:
"having a defect or flaw; faulty; imperfect: a defective machine."
These trays are clearly flawed, faulty, imperfect, i.e. defective.
Alongside the definition in the dictionary was a picture of a ReadyNAS... interesting...
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
