ReadyNV: Can´t get out the Tray...

The trays have plastic on plastic and some stick initially. Once released, simply excercise the release several times and that should polish to release to where it will not stick again. These are the older design trays that are in the system, and brute force will only serve to damage them. I had two of mine on my NV+ stick when the unit sat quietly operating 24/365 for several years, but simply exercising the release has meant mine no longer stick. The key is to break them in, not to break them.

The newer units, NVX, Ultra and new Pro series have the new style tray. Somewhere along the line, I believe the later Pro's were shipping with the new design as well. One can purchase the new style trays, but to me it was a momentary aggrivation, not a serious problem. And not all the trays stick, either.