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Forum Discussion
hegnerd
Aug 07, 2012Aspirant
ReasyNAS looses connectivity ....
I have a ReadyNas NV+. I performed a factory reset using the pin hole slot on the back of the device. Now when the device boots i can ping it momentarily then the message "Requesting IP ...." appears ...
mdgm-ntgr
Aug 07, 2012NETGEAR Employee Retired
You shouldn't be using anything older than 4.1.7 with the WD20EARS. A factory default should be done after updating to 4.1.7+.
Using 4.1.6 would explain getting ATA errors (which you mentioned getting in another thread). There's a compatibility issue with 4.1.6 and prior that leads to getting 6 ATA errors on each reboot. Without a compatibility issue like this normally ATA errors would be a sign of impending disk failure.
Do you have any other disks you could try to boot the NAS with and update the firmware?
If not, could you try doing a factory default with just one disk installed, updating to 4.1.7 or later then powering down, putting all disks in and doing another factory default.
Using 4.1.6 would explain getting ATA errors (which you mentioned getting in another thread). There's a compatibility issue with 4.1.6 and prior that leads to getting 6 ATA errors on each reboot. Without a compatibility issue like this normally ATA errors would be a sign of impending disk failure.
Do you have any other disks you could try to boot the NAS with and update the firmware?
If not, could you try doing a factory default with just one disk installed, updating to 4.1.7 or later then powering down, putting all disks in and doing another factory default.
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