NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Ken46
Dec 30, 2017Follower
Remote Desktop states -"remote access to the server is not enabled"
Hi
Rececent;y obtained new laptop, and decided to use an existing RND 2000 v2. for my backup. Not used for a couple of years on my existing system.
Checked the Netgear support, joined the My NETGEAR account, and downloaded to laptop the latest versions of RAIDar, ReadyCloud, ReadyNAS OS.6, and RAIDiator.
Inially had problem finding the NAS, but eventually got into the setup by using the IP address, but this was not the usual frontpage that I was used too. Finally logged in and was able to inspect the 5 separate directories. Logged out, but when I went to log back in, I got the following message:-
Remote Desktop - Remote access to the server is not enabled.
I would like to get back into one of the directories, and copy some files before undertaking a clean install, as have 2 larger drives to replace the existing 500GB drives.
Any suggestions!!!.
1 Reply
Replies have been turned off for this discussion
- StephenBGuru - Experienced User
What firmware is your Duo running? It should either be 4.1.x or 5.3.x. Raidar should be able to show you this.
Either way, Netgear deprecated the ReadyNAS remote service last September, and your end-of-life Duo isn't compatible with ReadyCloud. Note it also can't run OS 6 firmware.
Can you log into the NAS by entering http://nas-ip-address/admin in your web browser? Use the real IP address of the NAS of course. You likely will get a security warning in your browser, which you will need to click through.
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!