Forum Discussion

Aspirant

Jan 26, 2017

Solved

Remove inactive volumes to use the disk. Disk 1,2,3.

I have exactly the same error message (FW: 6.6.1) after I had a "btrfs search forward +2d4" error message on the display. The NAS was not accessible, I had to remove the power and reboot the device. Now it states that there is no volume and I should "Remove inactive volumes to use the disk. Disk 1,2,3"

Model: RN214

Business Discussions

mdgm-ntgr
Jan 27, 2017
Thanks for the logs. Sounds like you should contact support. However there would be some costs involved in looking into this.

9 Replies

mdgm-ntgr
NETGEAR Employee Retired
Jan 27, 2017
Can you send in your logs (see the Sending Logs link in my sig)?
- mdgm-ntgr
  NETGEAR Employee Retired
  Jan 27, 2017
  Thanks for the logs. Sounds like you should contact support. However there would be some costs involved in looking into this.
  - Sei
    Aspirant
    Jan 31, 2017
    Thanks for your reply! Do you have an idea what caused the problems? I just could do a factor reset; however, it would be good to know whether I have to expect this again.
- masammut
  Aspirant
  Feb 28, 2017
  Hi There, I just had the same problem occur to me - Remove inactive volumes to use the disk. Disk 1,2,3.
  Can you help me please?
  I have a copy of the dmesg output if you need it.
  
  Thanks
  Mark
  - mdgm-ntgr
    NETGEAR Employee Retired
    Mar 01, 2017
    Thanks for the logs. You also should contact support.
mtuhusky
Aspirant
Mar 22, 2017
I'm getting the same error in my ReadyNAS, except mine is "Disk 1,2,3,4"

mdgm-ntgr, if you have time, would you take a look at these logs to see if there's anything to try besides going to paid support?

http://pastebin.com/aSaY0vg0

Do you have any resources on how to identify and eliminate corrupt logs?

Thanks