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Forum Discussion
avegelien
Dec 14, 2017Aspirant
Remove inactive volumes to use the disk. Disk 1,2,3,4,5,6,7,8,9,10,11,12 on a RN4200V2
As a satisfied ReadyNas user of a RN6000 and 2 of the 316 series for years now, I purchased a RN4200 V2 one month ago, in pristine condition, including 6 disks which didn't have any errors. Upgraded ...
hdoverobinson
Dec 15, 2017Tutor
I have a very similar situation to avegelien and slauterman. I recently updated to firmware 6.9.1 on an RN214. Like slauterman I was able to read from SMB shares on a RAID 5 volume but not write to them. After a reboot, I now have the "No volume exists" error. In my case, all three disks in my RAID 5 pass short tests using smartctl. All of the SMART data in the logs and at the SSH console looks good. I saw these relevant lines in dmesg and the critical errors were picked up by RAIDar diagnostics:
[ 22.120698] md: md127 stopped.
[ 22.121803] md: bind<sdb3>
[ 22.122033] md: bind<sdc3>
[ 22.122267] md: bind<sda3>
[ 22.124225] md/raid:md127: device sda3 operational as raid disk 0
[ 22.124233] md/raid:md127: device sdc3 operational as raid disk 2
[ 22.124239] md/raid:md127: device sdb3 operational as raid disk 1
[ 22.125161] md/raid:md127: allocated 3240kB
[ 22.125221] md/raid:md127: raid level 5 active with 3 out of 3 devices, algorithm 2
[ 22.125226] RAID conf printout:
[ 22.125232] --- level:5 rd:3 wd:3
[ 22.125238] disk 0, o:1, dev:sda3
[ 22.125243] disk 1, o:1, dev:sdb3
[ 22.125248] disk 2, o:1, dev:sdc3
[ 22.125403] md127: detected capacity change from 0 to 7991637573632
[ 22.485486] Adding 523708k swap on /dev/md1. Priority:-1 extents:1 across:523708k
[ 22.506940] BTRFS: device label 119c1b84:data devid 1 transid 789057 /dev/md127
[ 22.669799] BTRFS info (device md127): enabling auto recovery
[ 22.672132] BTRFS critical (device md127): unable to find logical 68648173568 len 4096
[ 22.672144] BTRFS critical (device md127): unable to find logical 68648173568 len 4096
[ 22.672192] BTRFS critical (device md127): unable to find logical 68648173568 len 4096
[ 22.672203] BTRFS critical (device md127): unable to find logical 68648173568 len 4096
[ 22.672243] BTRFS critical (device md127): unable to find logical 68648173568 len 4096
[ 22.672251] BTRFS critical (device md127): unable to find logical 68648173568 len 4096
[ 22.672265] BTRFS error (device md127): failed to read chunk root
[ 22.734127] BTRFS error (device md127): open_ctree failed
RAIDar diagnostics also picked up this:
2017-12-15 00:03:01: BTRFS: error (device md127) in cleanup_transaction:1856: errno=-5 IO failure
2017-12-15 00:03:00: BTRFS: error (device md127) in btrfs_commit_transaction:2233: errno=-5 IO failure (Error while writing out transaction)
Sometime after midnight on 2017-12-15 is when I noticed that I was unable to write to SMB or AFP shares.
I made a post here today but I'm not sure if it has gone through yet:
mdgm-ntgr
Dec 19, 2017NETGEAR Employee Retired
Each of you are likely to have issues that are different to each other which does make it hard to give advice on something like this. It does sound like though that for those of you with units that shipped with OS6 at least you'd be best to contact support.
- MaxxMarkDec 20, 2017Luminary
After creating a topic 2 days ago (https://community.netgear.com/t5/Using-your-ReadyNAS/OS6-stuck-at-booting-mounting-btrfs/td-p/1460789) I noticed this topic which seems to be describing the same issue as I have encountered.
Although I did not describe it in my post (see link above), I had the same situation. I experienced sluggish behaviour, and could not write to the NAS anymore (I could have misattributed the 'not able to write' as sluggish behaviour).
I tried rebooting the system, which, didnt respond to the shutdown (LCD kept showing the 'shutting down' message). After a while I also decided to do a hard reboot of the system. Afterwards it came up with high load (see my topic), and eventually continued booting but couldnt see the volumes in the admin interface. I have not rebooted my system yet. I am on the latest version of 6.8.x, and had not yet upgraded to 6.9.x.
My dmesg log can be seen at http://www.maxxmark.com/dropbox/nas.dmesg.out.txt and http://www.maxxmark.com/dropbox/nas.dmesg.out.2.txt. And attached a screenshot of the webinterface.
It does feel like a filesystem problem, as it did mount the OS partition. Which, as I understood, is also spread over the disks used for the data. So it feels like the RAID-5 is intact, but the filesystem got corrupted or something..
My NAS is out of warrenty for years right now. Is there any way to receive any kind of support on this (even if there has to be paid for it). Although I have an online/offsite backup of my NAS, it takes a lot of time to restore 12TB of data, and trying to recover the partition would significantly reduce retore-time :)
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