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Forum Discussion
Remove readycloud users
I have a few ReadyCloud users remaining on my 516 system. The readycloud service has now shut down so how do I remove the unused users?
Hello dtarin
And welcome to the NETGEAR Community! 🙂
You can delete the ReadyCloud users from the Admin UI of ReadyNAS.
Steps :
1.Browse the IP address
2. Log in to your ReadyNAS.
3. Select Accounts > Cloud Users.
The list of users displays.
4. From the list of users, select the user account.
5. Click the Delete button in the pop-up menu.
6. Confirm the deletion.
The user is deleted.
Have a lovely day,
Nivedita Pa
Netgear Team
NiveditaP3 wrote:
You can delete the ReadyCloud users from the Admin UI of ReadyNAS.No, that doesn't work. If you try your process, you will find that on step 5 you get this popup:
Of course you can't use the ReadyCloud link because the service has been taken down. Clicking "ok" of course just dismisses the pop-up.
Note this NAS has the ReadyCloud service set to off.
Since ReadyCloud service was shutdown we can't delete cloud user via GUI because it's trying to forward ReadyCloud account page which is no longer available.
Is there any other solution with leaving alone ReadyNAS users?
Leventh wrote:
Since ReadyCloud service was shutdown we can't delete cloud user via GUI because it's trying to forward ReadyCloud account page which is no longer available.
Is there any other solution with leaving alone ReadyNAS users?The mods said there wasn't. I took a brief look and didn't see one either.
The only way I know of is to do a factory default (which would then require setting up the NAS again and restoring all the files from backup).
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