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Forum Discussion

dtarin's avatar
dtarin
Luminary
Sep 14, 2023

Remove readycloud users

I have a few ReadyCloud users remaining on my 516 system.     The readycloud service has now shut down so how do I remove the unused users?    
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StephenB's avatar
StephenB
Guru - Experienced User
Sep 28, 2023
NiveditaP3 wrote:


You can delete the ReadyCloud users from the Admin UI of ReadyNAS.

No, that doesn't work. If you try your process, you will find that on step 5 you get this popup:

Of course you can't use the ReadyCloud link because the service has been taken down.  Clicking "ok" of course just dismisses the pop-up.

 

Note this NAS has the ReadyCloud service set to off.

AnishaA's avatar
AnishaA
NETGEAR Moderator
Oct 09, 2023

Hello StephenB ,

 

Yes, since the ReadyCLoud is terminated it cannot be achieved via GUI. We are not sure about the SSH to remove the users from the account. We will look into it and provide the SSH commands for removing the user.

 

Have a lovely day, 
Anisha A
Netgear Team 

 

 

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