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Forum Discussion
TobyE
Oct 10, 2013Guide
Replacing Failed Drive Possible Bug?
Yesterday I replaced on of the 3TB drives in my RN312. It was in the second bay. I left the NAS powered up, removed the drive in bay 2, replaced the drive with an identical new drive and reinserted ...
mdgm-ntgr
Oct 11, 2013NETGEAR Employee Retired
What version of ReadyNAS OS was this on? 6.1.3 or older firmware?
Thanks for reporting this. I have contacted some contacts at NetGear. So this should be looked into soon and if it is reproduced one would expect a bug of this nature to be fixed for the next release.
Under System > Settings > Alerts there is the option to shutdown the NAS when a disk fails (I believe this option is disabled by default). As there is the possibility of multiple disk failures, some users like their NAS units to shutdown in the event of a disk failure to minimise the risk of a second disk failure before the array can be rebuilt with a replacement disk (which may need to be purchased so might not be inserted for a day or two). Of course if you store important data primarily on the ReadyNAS you should backup that data. Whilst the ReadyNAS has good features to help minimise the risk of data loss, backups are still important.
Obviously when the rebuild with a replacement disk had already started before the 30 minutes was up it is not good that the NAS still shutdown.
Thanks for reporting this. I have contacted some contacts at NetGear. So this should be looked into soon and if it is reproduced one would expect a bug of this nature to be fixed for the next release.
Under System > Settings > Alerts there is the option to shutdown the NAS when a disk fails (I believe this option is disabled by default). As there is the possibility of multiple disk failures, some users like their NAS units to shutdown in the event of a disk failure to minimise the risk of a second disk failure before the array can be rebuilt with a replacement disk (which may need to be purchased so might not be inserted for a day or two). Of course if you store important data primarily on the ReadyNAS you should backup that data. Whilst the ReadyNAS has good features to help minimise the risk of data loss, backups are still important.
Obviously when the rebuild with a replacement disk had already started before the 30 minutes was up it is not good that the NAS still shutdown.
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