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Forum Discussion
Saram
Oct 12, 2020Aspirant
Replacing HDD RN104 jbod volume creation option?
Good afternoon, I have 4x2TB HDD in my RN104 for storage purposes only (Type: jbod) I wanted to replace my 2TB HDD (#4) so I bought a 4TB HDD WD Red I did the following: 1) Backup the 2 TB HDD (#...
- Oct 12, 2020
Thank you for your prompt reply.
I will test the 4TB HDD using the manufacturer's tool as you suggest and let you know the results.
Yep, you were right. My first DOA in many years. :(
Time to contact WD.
Thank you for your help
Sandshark
Oct 12, 2020Sensei - Experienced User
Formatting in Windows does nothing to help you create a NAS volume and is marginally effective in determining a drive is good only if done using the long format option. Once you have done it, you need to format again in the NAS. It sounds like your drive is bad. Clicking on the single drive and selecting "Create a Volume" was the right thing to do and it's failure tends to indite the drive since you just had another in there that worked. The best thing to do is to test the drive with the manufacturer's tool for doing so.
- SaramOct 12, 2020Aspirant
Thank you for your prompt reply.
I will test the 4TB HDD using the manufacturer's tool as you suggest and let you know the results.
Yep, you were right. My first DOA in many years. :(
Time to contact WD.
Thank you for your help
- StephenBOct 12, 2020Guru - Experienced User
Saram wrote:
Time to contact WD.
Usually it's easier to exchange with the seller (if you are still within the return period).
If you do go with WD directly, make sure you are getting a new drive with the full warranty, and not one that is recertified.
- SaramOct 12, 2020Aspirant
Thank you Stephen,
Good advice.
I bought the HDD from Amazon; I got it on Friday, October 9, 2020.
In the past I've had good experience dealing with WD. They would send me an advance replacement and return label.But this time I will return the HDD to the seller as per your suggestion.
It is my first time dealing with Amazon. Fingers crossed.
Thank you for all your help and advice.
Antonio
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