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Forum Discussion
theplaceboeffe1
Feb 22, 2015Aspirant
Replacing power supply unit
Hi,
My machine died after a power brown out (even though it was connected to a UPS) and I bought a replacement (http://www.amazon.com/gp/product/B004LPGUUO/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1). However after installing it, the motherboard cable is not long enough! Is there a special model number for the correct power supply that I should be using instead?
Thanks!
mwt
My machine died after a power brown out (even though it was connected to a UPS) and I bought a replacement (http://www.amazon.com/gp/product/B004LPGUUO/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1). However after installing it, the motherboard cable is not long enough! Is there a special model number for the correct power supply that I should be using instead?
Thanks!
mwt
8 Replies
Replies have been turned off for this discussion
- mdgm-ntgrNETGEAR Employee RetiredWhat model ReadyNAS is this for?
You may need an extension cable: https://www.readynas.com/forum/viewtopic.php?p=424298#p424298 - theplaceboeffe1AspirantNice! Thanks. I've ordered it. How does NETGEAR get one with the right length though?
- mdgm-ntgrNETGEAR Employee RetiredNot sure. Perhaps we specified the cable length and with a bulk order were able to get it.
- i need a power supply for my nv+ (SPARC), are these still available anywhere?
- hokieguyAspirantNetgear just replaced mine for free since it fell into the range of affected serial #'s that had some known PSU issues. Not sure if they would sell you one - worth a call/email to support. Just be prepared to be escalated to Tier 2 - Tier 1 wasn't so helpful in my case.
Edit: Actually there is a chance my original PSU is still good. The reason I say this is - when I got the new PSU the system still wouldn't power up. I did some more research and found a CMOS reset procedure (applies only to NV apparently) that got me up and running. It's possible if I had tried the CMOS reset with the original PSU, that would have fixed things but I don't know, and I'm not inclined to open up my NV again to test it.
With all that said - if you want to give my original PSU a try, you are welcome to it for the cost of shipping. Weight is about 3 pounds, I'm guessing $10-ish to ship. PM me if interested. - NhellieVirtuoso
- no mine is not in the service replacement range, and it went out during power/brownout so it not really a warranty issue.
im not looking to get a freebie, im just looking to find one i can order and stick in and works. - NhellieVirtuosoTry and contact support for PSU purchase http://support.netgear.com/general/contact/#tab-call (just tell them you need to buy one). I have seen one on amazon and the price is about $120 for a PSU and I think that is a bit overpriced.
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