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Need a replacement power supply
Power supply was lost in the move to our new building. Does Netgear sell these? If not, does anyone have a known good source?
Randall L. Rike, ACI, ACSR
Systems Engineer, Post Production
BET Networks [a Viacom company]
1575 N. Gower Street
Mail Stop 4232F
Hollywood, CA 90028-6487
(310) 481-3733 Direct
(818) 406-8480 Mobile
A different PSU was shipped, and it has the correct plug size. We're back up & running! Thanks all for your assistance, and the follow up. Very impessive.
10 Replies
Hi RandallRike,
Welcome to the community! :)
I suggest you to open a chat / online case with NETGEAR Support and let them know about your concern. Kindly attach a .pdf or .doc copy of the Proof of Purchase of the GS108PE switch on the chat / online case for warranty verification. If the hardware warranty is still valid, an online replacement will follow.
Regards,
DaneANETGEAR Community Team
Hi RandallRike,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved we encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The Netgear community looks forward to hearing from you and being a helpful resource in the future!Thanks,
Netgear is providing the replacement. It will arive today. Thanks.
I just want to follow-up. Were you able to receive the replacement power supply? If yes, is it working fine?
Regards,
DaneANETGEAR Community Team
No. Apparently, the correct one(s) were out of stock. An alternative, which as supposedly determined to work, ws shipped. However, the center hole is too small. Support is now asking for photograghs to help provide another alternative. This is just plain nuts. Netgear engineering has all the specs for every switch and PSU, including the exact inside and outside diameters. They don't need imagees to know which will fit.
Meanwhile, the website, on multiple browsers, would not allow me to upload the images. I finally placed them in a hidden folder on my personal wbsite. Support has downloaded them, and I'm now waiting to hear back,
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