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Forum Discussion
DaveSh
Jul 09, 2017Tutor
Replicate fails with error -501
Hi. I have a pair of these units and am using one for offsite backups. Backups have been mostly reliable but have been failing for a few days now with the error code 501. Readycloud desktop app has b...
JennC
Jul 10, 2017NETGEAR Employee Retired
Hello DaveSh,
Is your ReadyCloud desktop app still not connecting? The VPN server connection problem on ReadyCloud began on Monday but was resolved on Wednesday or Thursday.
As for ReadyNAS Replicate, please see this article.
Regards,
JennC
Jul 13, 2017NETGEAR Employee Retired
Hello DaveSh,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.
The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Regards,
- DaveShJul 15, 2017Tutor
Hi JennC,
It took me a few days to get back to it but backups are now working again. However I now have NAS online (VPN Disconnected) again.
- Marty_MJul 16, 2017NETGEAR Employee Retired
Hello DaveSh,
For the Online (VPN Disconnected) this should been resolved by now, please try to reboot your NAS and then try to reconnect the ReadyClud desktop again.
Regards,
Marty_M
NETGEAR Community Team
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