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Forum Discussion
Restart Apache without SSH?
Hi everyone
Having an issue with my ReadyNAS 104. I installed the Netgear PhotoII app, and it crashed when logging in for the first time:
I could not login or create any users, so I just decided to scrap the idea and delete the app.
After deleting, it looks like Apache crashed since I can't get back into the web interface but my SMB & FTP services are still working. Unfortunately, I don't have SSH enabled. I searched online, and it looks like the Photo II app is bugged and leaves some bad configuration files around which causes Apache to not start.
Is there any way I can get everything back online without doing a factory reset? Doing a factory reset takes ~3 days since it has to rebuild the RAID array (4x 4TB drives).
Of course I tried rebooting the device, but it's the same problem. No web access!
Having an issue with my ReadyNAS 104. I installed the Netgear PhotoII app, and it crashed when logging in for the first time:
I could not login or create any users, so I just decided to scrap the idea and delete the app.
After deleting, it looks like Apache crashed since I can't get back into the web interface but my SMB & FTP services are still working. Unfortunately, I don't have SSH enabled. I searched online, and it looks like the Photo II app is bugged and leaves some bad configuration files around which causes Apache to not start.
Is there any way I can get everything back online without doing a factory reset? Doing a factory reset takes ~3 days since it has to rebuild the RAID array (4x 4TB drives).
Of course I tried rebooting the device, but it's the same problem. No web access!
3 Replies
Replies have been turned off for this discussion
- Ping mdgm on here. He can instruct you how to boot into tech support mode, where he can fix it remotely.
chirpa wrote: Ping mdgm on here. He can instruct you how to boot into tech support mode, where he can fix it remotely.
Thank you. I will send him a PM.
BTW I tried a reboot, still no apache... So looks like I will have to have mdgm help me out.- Super-Pousin was able to remote in and fix the ReadyNAS! It looks like the config file was left over and was causing issues with Apache starting. Happy to say I am back online now VERY quickly. You guys are awesome!
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