Forum Discussion

Virtuoso

Nov 18, 2016

Solved

Restoring backup created with Easus ToDo Backup (9.2) causes ReadyNas 214 to stop transmitting data

Hello all Since upgrading my ReadyNas 214 to OS 6.6.0 I have been having an issue. First, my setup is as follows: ReadyNas OS 6.6.0 Currently with one WD Red 5TB HDD ReadyNas Network Ad...

Performance

kncowans
Nov 22, 2016
Hello Stephen

Thanks for the reply.

I Disabled IPv6 with no difference, however, I had a thought, maybe the ReadyNas is not the issue and I have now had a chance to test it.

I dug out an old SATA II HDD and tried Creating / Restoring a Backup to it.

Creation of the Backup took 10 minutes as expected and the Restore took 1 hour 40 minutes.

It seems that the issue is not with the ReadyNas but with the Backup Software.

Sorry for wasting your time with this.

Kevin

StephenB

Guru - Experienced User

Nov 19, 2016

Maybe try lowering the NAS MTU to 9000?

kncowans

Virtuoso

Nov 19, 2016

Hello Stephen

Thanks for the reply.

I meant to edit my original post but was not able to in time.

I did start with the NAS MTU at 9000 with the same results.

I have also checked the Port Statistics on the GS108Tv2 and there are no Receive or Transmit Errors for the NAS Ports or the PC Port so no packets are being dropped.

Also, I ran a test by copying the Backup File (27GB) from the NAS to the PC using Explorer and during the copy it does drop down to 0MB/s occasionally and then gradually picks up again to the usual 110MB/s.

Also, I have checked and the Realtek Nic Drivers are upto date

Thanks in advance

Kevin

kncowans
Virtuoso
Nov 20, 2016
Hello

I have been doing more testing and am now more confused.

I tried restoring a backup to a different computer (Laptop) which has a different Realtek NIC (10/100).

This Laptop is a low specification model with a Core 2 Duo, 2GB of Ram and an IDE HDD and the backup restores in 35 minutes as opposed to the near 2 hours for the PC which has an Intel Q9650, 8GB of Ram and SATA WD Black HDD.

Thanks in advance

Kevin
- StephenB
  Guru - Experienced User
  Nov 21, 2016
  Is ethernet flow control enabled on the PC?
  
  Did you try setting the MTU on the PC to 1500?
  - kncowans
    Virtuoso
    Nov 21, 2016
    Hello Stephen
    
    Thanks for the reply.
    
    I have tried Enabling / Disabling Flow Control and also Enabling / Disabling Jumbo Frames with no effect.
    
    Unfortunately, I now believe there are other issues here.
    
    I have been doing testing today and I noticed that the Bond on the ReadyNas had failed as shown below:
    
    After this, I performed an OS Reinstall in case any system files had been corrupted.
    
    Once this was completed I noticed that only eth1 was showing as Active even though the lights on the back of the unit were lit for both adapters as shown here and also both show as Active on the GS108Tv2 Switch:
    
    No matter what I do I am unable to get eth0 to obtain an IP Address.
    
    Any suggestions on this?
    
    For now I have disabled the Bond however that is something I would like to utilise as I have an HTPC that stores its Media on the ReadyNas.
    
    Thanks in advance for your help and your time.
    
    Kevin