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kncowans's avatar
kncowans
Virtuoso
Nov 18, 2016
Solved

Restoring backup created with Easus ToDo Backup (9.2) causes ReadyNas 214 to stop transmitting data

Hello all   Since upgrading my ReadyNas 214 to OS 6.6.0 I have been having an issue.   First, my setup is as follows:   ReadyNas OS 6.6.0 Currently with one WD Red 5TB HDD ReadyNas Network Ad...
Performance
  • kncowans's avatar
    kncowans
    Nov 22, 2016

    Hello Stephen

     

    Thanks for the reply.

     

    I Disabled IPv6 with no difference, however, I had a thought, maybe the ReadyNas is not the issue and I have now had a chance to test it.

     

    I dug out an old SATA II HDD and tried Creating / Restoring a Backup to it.

     

    Creation of the Backup took 10 minutes as expected and the Restore took 1 hour 40 minutes.

     

    It seems that the issue is not with the ReadyNas but with the Backup Software.

     

    Sorry for wasting your time with this.

     

    Kevin

StephenB's avatar
StephenB
Guru - Experienced User
Nov 21, 2016

Is ethernet flow control enabled on the PC?

 

Did you try setting the MTU on the PC to 1500?

kncowans's avatar
kncowans
Virtuoso
Nov 21, 2016

Hello Stephen

 

Thanks for the reply.

 

I have tried Enabling / Disabling Flow Control and also Enabling / Disabling Jumbo Frames with no effect.

 

Unfortunately, I now believe there are other issues here.

 

I have been doing testing today and I noticed that the Bond on the ReadyNas had failed as shown below:

 

ReadyNas Bond failure.PNG

 

After this, I performed an OS Reinstall in case any system files had been corrupted.

 

Once this was completed I noticed that only eth1 was showing as Active even though the lights on the back of the unit were lit for both adapters as shown here and also both show as Active on the GS108Tv2 Switch:

 

Eth0 Not Active.PNG

 

No matter what I do I am unable to get eth0 to obtain an IP Address.

 

Any suggestions on this?

 

For now I have disabled the Bond however that is something I would like to utilise as I have an HTPC that stores its Media on the ReadyNas.

 

Thanks in advance for your help and your time.

 

Kevin

 

 

 

 

 

 

  • StephenB's avatar
    StephenB
    Guru - Experienced User
    Nov 21, 2016

    I believe there is a bug in the current software where bonds don't disappear when you delete them. Likely you should also remove the (hopefully unused) NIC cable for now.

     

    On the main problem, I see you have IPv6 enabled.  Disable that (it can create performance issues)

    • kncowans's avatar
      kncowans
      Virtuoso
      Nov 21, 2016

      Hello Stephen

       

      Good to know about the Bug, I will remove the second LAn Cable for now.

       

      I will also disable IPv6 and will update you as soon as I get the chance to test it.

       

      Thanks in advance

       

      Kevin

      • kncowans's avatar
        kncowans
        Virtuoso
        Nov 22, 2016

        Hello Stephen

         

        Thanks for the reply.

         

        I Disabled IPv6 with no difference, however, I had a thought, maybe the ReadyNas is not the issue and I have now had a chance to test it.

         

        I dug out an old SATA II HDD and tried Creating / Restoring a Backup to it.

         

        Creation of the Backup took 10 minutes as expected and the Restore took 1 hour 40 minutes.

         

        It seems that the issue is not with the ReadyNas but with the Backup Software.

         

        Sorry for wasting your time with this.

         

        Kevin

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