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Forum Discussion
Resync and "Vol C Lifesupp!"
Hi, I just got a problem with my ReadyNas Ultra 4 at the worst time. My Ultra 4 was equiped with 4 drives : - 1 : WD20EARS - 2 : WD15EARS - 3 : WD20EARS - 4 : WD15EARS A few weeks ago, I ...
Many thanks for your answer.
As far as I remember, the capacity used was 45 or 46%.
I found the procedure to reboot in "tech support mode" at http://www.readynas.com/kb/faq/boot/how_do_i_use_the_boot_menu
Before I call or contact some tech support agent, which other elements should I make ready in order to facilitate operations?
As far as I remember, the capacity used was 45 or 46%.
I found the procedure to reboot in "tech support mode" at http://www.readynas.com/kb/faq/boot/how_do_i_use_the_boot_menu
Before I call or contact some tech support agent, which other elements should I make ready in order to facilitate operations?
- I already have a new spare disk to eventually replace disk 1(one WD20EARX to replace one WD20EARS)
- Does support need any information from "tech support mode" before the call?
- Do I need to expose the NAS on the Internet so that it could be accessible by tech support?
- Do I need to have external drives ready to make a backup during the time someone will assist?
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