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Forum Discussion
Resync and "Vol C Lifesupp!"
Hi, I just got a problem with my ReadyNas Ultra 4 at the worst time. My Ultra 4 was equiped with 4 drives : - 1 : WD20EARS - 2 : WD15EARS - 3 : WD20EARS - 4 : WD15EARS A few weeks ago, I ...
Unless your Ultra 4 is less than 90 days old or have purchased a support package, do not call tech support open an on line ticket. Before they will help on the phone there will be a charge. If you are willing to pay the service charge go ahead (on line support is free as long as the unit is in warranty).
Do not put the unit in tech support mode until they ask you to. It will return a code you will have to send to them, and then they will access the unit remotely.
This situation is why we beat the backup drum. Hopefully, you will avoid data loss.
Do not put the unit in tech support mode until they ask you to. It will return a code you will have to send to them, and then they will access the unit remotely.
This situation is why we beat the backup drum. Hopefully, you will avoid data loss.
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