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Arnaud73's avatar
Arnaud73
Aspirant
Mar 05, 2012

Resync and "Vol C Lifesupp!"

Hi,

I just got a problem with my ReadyNas Ultra 4 at the worst time.

My Ultra 4 was equiped with 4 drives :
- 1 : WD20EARS
- 2 : WD15EARS
- 3 : WD20EARS
- 4 : WD15EARS

A few weeks ago, I discovered a SMART+ warning in the journal regarding drive 1. I was planning to go and purchase another drive.
2 days after, drive 4 was dead. Apparently, I don't see any reason to link it to the previous event.
I decided to switch the NAS off until I have some new drives.

I waited a few weeks so that drive price decrease a little. At the time of the failure, HD were around 400% of the price I paid them...

Yesterday, I came back with WD20EARX drives.
I replaced drive 4 (WD15EARS) with a brand new WD20EARX and restarted.

Everything strarted fine, I had access to all my shares, drive 4 was being initialized. I still had a new SMART+ warning for drive 1 as I was expected.

Vol C was being resynched. I saw it reached 88%, and one hour later, it just displayed "VOL C LIFESUPP!". I don't know if it reached 100%, but I don't think it did, it was not going up fast enough.

I haven't tryed to do anything to fix the problem yet. I prefer to have some guidance before I do something definitive.

I don't mind spending some time rebuilding the NAS, however, I need to have access to the files before I do : in addition to have a problem with 2 of the disks of the NAS, the HD of my laptop also broke last week and the backup of some data I really need to recover is on the NAS... Call me unlucky...

Can anyone help me to restore access my shares ?

By the way, I checked the french support forums at Netgear France, but since nobody was facing that kind of problem, I prefered to post here so that I don't receive some "please change your drive and reformat your volume" answer...

12 Replies

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  • Hi,

    Things are almost OK for accessing the NAS from outside.

    I've replaced the router, setup internal DHCP and port forward (for port 23). It now works. I can boot the ReadyNas in tech support mode and access it from outside via telnet.

    I've also added a brand new 1.5 TB disk on one of the rear USB ports. This might come handy in case some space is required during the salvage mission ;-)

    Last thing to do : have dyndns up and running with this airport extreme... It seemed easy in the documentation, but does not work as advertised.
    Since my ISP updates the IP address once or twice a day, I really need that. As soon as I manage to get that working, we'll be ready to go!
  • Thanks to ReadyNas support, the problem has been fixed and the unit finally rebooted with one less disk and all data recovered!

    I could backed up everything and reinitialize the unit.

    Needless to say that NetGear ReadyNAS support deserves kudos here!

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