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Forum Discussion
RonSchmiege
Dec 24, 2015Tutor
RN 104 won't run backup & locks up after 6.4.1 update
I updated my ReadyNAS 104 from firmware 6.2.4 to 6.4.1 and a scheduled backup job could no longer run. The destination was a Seagate Go-Flex drive with USB 3.0 connected to the front USB port on the ...
JennC
Dec 26, 2015NETGEAR Employee Retired
Hi RonSchmiege,
Welcome to the community!
Please connect and USB disk straight to the computer to see if it has turned to read-only mode.
This article may also help: ReadyNAS OS 6: USB drive is mounted as read-only
Regards,
- RonSchmiegeDec 26, 2015Tutor
I didn't make it clear in my original note that I used chkdsk, but I did mention that I had checked the USB volumn and found no errors (but I did use chkdsk to do that) I also safely ejected the USB disk before plugging it back into the ReadyNAS and attempting to run the backup. I have now followed this same procedure 6 times to attempt to run backup and every time it starts the backup and locks up (it won't complete the backup, it continually flashes the backup light, it locks up the backup utility and claims I don't have any backups set up on the readynas, it locks up the backup log and claims there are no backup logs on the readynas, and it locks up the other system logs and claims there are no system logs on the readynas). When this happens I also cannot shut the readynas down (I have to unplug the USB drive from the readynas before the readynas can be rebooted or shut down (and of course this leaves the USB drive in an unstable state so I have to run chkdsk on it, safely eject it and reinsert it into the readynas port. After rebooting the readynas I then can see my backup job, I can check both the system logs and the backup logs and they indicate the backups have all lasted less than a second and the USB drive is read only.
I have successfully copied files from the readynas manually to the USB just before I run the backup so I know the drive is not read only before the backup job starts. It's the backup job that is causing it to become read only.
- BrianL2Dec 28, 2015NETGEAR Employee Retired
Hi Ron Schmiege,
Thank you for the detailed information that you have provided. Will you give the latest Beta Firmware a try or test another USB storage device?
Kind regards,
BrianL
NETGEAR Community Team- RonSchmiegeJan 20, 2016Tutor
I am still having problems with the backup. I installed the beta firmware update 6.4.2T72 you suggested, and it did change things some. I can now complete a short backup job. It backed up a 2GB directory in under 2 minutes and wrote a complete description in the backup log. It also exited the backup program and returned controll of the backups to me. However, it won't complete a backup of a 52GB directory. It starts fine but in an hour or so the backup process slows to a crawl (as indicated by the drive activity lights on the NAS and backup drive). It eventually stops writing to the backup drive (no activity on the backup drive). I let it run for another 30 hours but nothing changed. The The backup indicated it was still running (backup light still flashing), I couldn't access the backup program from the Radar admin page, and I couldn't shut down the NAS (had to pull the power plug to reboot it and stop the backup program). When it rebooted the admin page said the backup job was cancelled but there was no entry made in the backup logs.
It acts like something is choking down the backup program like a memory leak or something.
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