Forum Discussion

Aspirant

Apr 14, 2017

RN102 - Blinking power light and no disks detected (OS 6.6.1) 1.3TB of data on discs

RN10200 Firmware 6.6.1 No disks detected NAS over 2 years old Cant login to admin panel Have been having issues for a few days. Admin panel dropping out. Was trying to create a USB backup .... ...

Booting

Racka

Aspirant

Apr 15, 2017

Same version of software and same problem as OP. I'm happy to lose the data on the drive for now, but the factory reset did not work :( anyu ideas?

Racka

Aspirant

Apr 15, 2017

seems factory reset without the drives, then adding them one at a time, powering off for couple minutes between each step sorted my problem.

john_grif
Aspirant
Apr 15, 2017
Did it reformat the drives?
mdgm-ntgr
NETGEAR Employee Retired
Apr 15, 2017
Racka wrote:

seems factory reset without the drives

That does nothing. The whole purpose of a factory reset is to wipe the disks, wiping all data, settings, everything.

john_grif can you download your logs using RAIDar 6.2 and send those in (see the Sending Logs link in my sig)?