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Forum Discussion
RN102 - Management service offline after 6.2.3 update
Hi, I'm running a RN102, NV+ and a RN104 at work, and I updated the RN102 to 6.2.3 today, as soon as I saw that there was a new firmware available. The installation was unsuccessful, and I got a...
I went ahead and sacrificed one of the non-working devices.
First I tried the "OS Restore" that did NOT work.
Second I tried the "Factory Reset" and that did the trick. THIS WILL ERASE YOUR DATA. USE THIS OPTION WITH EXTREME CAUTION.
It seems to be up and running fine now. This will require the device to be completly setup again.
This is NOT the solution if you have data on the device that you want. It WILL ERASE ALL DATA. In our case we only use them for backup. I will try some other less destructive options on the other unit and post if I find a better solution.
First I tried the "OS Restore" that did NOT work.
Second I tried the "Factory Reset" and that did the trick. THIS WILL ERASE YOUR DATA. USE THIS OPTION WITH EXTREME CAUTION.
It seems to be up and running fine now. This will require the device to be completly setup again.
This is NOT the solution if you have data on the device that you want. It WILL ERASE ALL DATA. In our case we only use them for backup. I will try some other less destructive options on the other unit and post if I find a better solution.
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