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Forum Discussion
irxc
Apr 23, 2015Aspirant
RN102 - Management service offline after 6.2.3 update
Hi, I'm running a RN102, NV+ and a RN104 at work, and I updated the RN102 to 6.2.3 today, as soon as I saw that there was a new firmware available. The installation was unsuccessful, and I got a...
simani
Apr 29, 2015Aspirant
Hello !
I am experiencing the same issues on my RN102 since the update.
Symptoms :
* When I connect to http://NAS_IP I am not redirected to https://NAS_IP/admin as I used to be before the update.
* When I connect to https://NAS_IP/admin, I am prompted to type my admin login/pass, and then I have "Device is offline, please wait" message box within the usual UI, but no active buttons. (I can press ignore, but the page is unusable)
* I have tried to reboot the NAS many times, no luck. (tried unplug/replug, reboot via ssh, reboot via power button, reboot via RAIDar)
* I have tried OS reinstall mode, no luck either (I dont want to factory reset my NAS to avoid losing my data and settings)
But :
* I can access all smb shares
* Web apps on other ports such as pyload work fine
* I have ssh access to the NAS
* RAIDar detects my NAS and says "good health", both disks are fine.
Thank you in advance for your help
Regards
I am experiencing the same issues on my RN102 since the update.
Symptoms :
* When I connect to http://NAS_IP I am not redirected to https://NAS_IP/admin as I used to be before the update.
* When I connect to https://NAS_IP/admin, I am prompted to type my admin login/pass, and then I have "Device is offline, please wait" message box within the usual UI, but no active buttons. (I can press ignore, but the page is unusable)
* I have tried to reboot the NAS many times, no luck. (tried unplug/replug, reboot via ssh, reboot via power button, reboot via RAIDar)
* I have tried OS reinstall mode, no luck either (I dont want to factory reset my NAS to avoid losing my data and settings)
But :
* I can access all smb shares
* Web apps on other ports such as pyload work fine
* I have ssh access to the NAS
* RAIDar detects my NAS and says "good health", both disks are fine.
Thank you in advance for your help
Regards
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