NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
irxc
Apr 23, 2015Aspirant
RN102 - Management service offline after 6.2.3 update
Hi, I'm running a RN102, NV+ and a RN104 at work, and I updated the RN102 to 6.2.3 today, as soon as I saw that there was a new firmware available. The installation was unsuccessful, and I got a...
JMehring
Aug 11, 2015Apprentice
Same issue here after 6.2.4 upgrade. Seems like readynasd service crashes
- mdgm-ntgrAug 11, 2015NETGEAR Employee Retired
Please open RAIDar 6.0, download your logs and send your logs in (see the Sending Logs link in my sig)
- JMehringAug 13, 2015Apprentice
Hi mdgm,
My cousin is the one who has a box that I reccommended her to buy. She can't figure out how to get the logs :) I have ssh access and can grab logs manually if you tell me which directories to zip up. readynasd gives a problem when starting and crashes:
18936 pts/0 S+ 0:00 grep readynas root@CodyNAS:/lib/systemd/system# readynasd -v 5 -l - [15/08/13 13:57:39] 18942:18942 readynasd.c:1004 () readynasd log started [15/08/13 13:57:39] 18942:18942 context.c:129 (debug) NEW GLOBAL_CONTEXT: db.sq3=0x71bd08 [15/08/13 13:57:39] 18942:18942 context.c:156 (debug) NEW GLOBAL_CONTEXT: event.sq3=0x73eb88 [15/08/13 13:57:39] 18942:18942 context.c:159 (debug) NEW GLOBAL_CONTEXT: globalctx=0x71b430 [15/08/13 13:57:39] 18942:18942 readynasd.c:1175 () readynasd started. (restarted=0) [15/08/13 13:57:39] 18942:18942 readynasd.c:1217 (info) First start for readynasd, cleaning up previous USB configurations [15/08/13 13:57:40] 18942:18942 db_access.c:109 (error) Error rndb_import() ==> rc=3 [15/08/13 13:57:40] 18942:18942 readynasd.c:1241 (error) dba import failed
This is what my cousin says:
had to update java and then download an d install raidar.exe. Running it all now and will attempt to get the logs and send them to youWhat directory do I try to get the logs from? Raidar is telling me that the management service is offline. I can only see the directories for plex, sabnzb, drone, couchpotato...etc...raidar can not connect to the admin page eitherSorry...can't figure out where to get the logs from...- StephenBAug 13, 2015Guru - Experienced User
RAIDar 6.0- has a control to download the logs. She is perhaps running an older version of RAIDar.
Related Content
- Jun 11, 2022Retired_Member
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!