Forum Discussion

Aspirant

Apr 23, 2015

RN102 - Management service offline after 6.2.3 update

Hi, I'm running a RN102, NV+ and a RN104 at work, and I updated the RN102 to 6.2.3 today, as soon as I saw that there was a new firmware available. The installation was unsuccessful, and I got a...

Installation & Upgrade

mdgm-ntgr

NETGEAR Employee Retired

Aug 22, 2015

Hi chanray you could open an online chat support case about this.

yuuisim

Aspirant

Sep 04, 2015

I am unfortunatly having this issue as well after updating from 6.2.4... tried to use the iOS cloud app one day and got "Management Service Offline" after I went onto RAIDar to check what was going on. Still have SSH access though.

yuuisim
Aspirant
Sep 04, 2015
I figured it out! It turns out it was an overly large /var/log/btmp file that made the 4GB OS Partition run out of space! Removing the file took care of it!
- Reza_IAMIP
  Aspirant
  Sep 07, 2015
  HI ! I'm sorry but could you tell me how you managed to do that? My readynas has gone offline since the last backup and wont come back online. I can access the shares but cant log in to user interface. Its seems bizzare that everything else works but I am afraid that backup schedule is not working anymore.
  
  I loged in via ssh and looked at the /var/log/btmp file and deleted it. But I still get the same message? I tried a restart via UI but maybe I need to pull the plugg ?
  - StephenB
    Guru - Experienced User
    Sep 07, 2015
    Reza_IAMIP wrote:
    
    I loged in via ssh and looked at the /var/log/btmp file and deleted it. But I still get the same message? I tried a restart via UI but maybe I need to pull the plugg ?
    
    Let's start from the beginning, instead of just deleting stuff. How full is your OS partition?
    
    Log in with ssh and enter
    
    df . -h
    
    df . -i
    
    and report the results.