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Forum Discussion
eichen
May 03, 2019Star
RN102 : can't access admin page after upgrade to 6.10.0
Hi everybody,
I upgraded my ReadyNAS RN102 from 6.9.5 to 6.10.0, and now I can no longer access the ReadyNAS admin page. Everything seems to work otherwise: I normally access the NAS files via ...
eichen
May 03, 2019Star
Hello StephenB,
I will try. Thanks !
eichen
May 03, 2019Star
Hi StephenB,
I did what you suggest. But unfortunately the problem is not solved. Still "Management service is offline".
Do you think I can try something else ?
Thanks !
- StephenBMay 04, 2019Guru - Experienced User
Were you running any apps? If so which ones?
Also, do you have a backup of the data?
- eichenMay 04, 2019Star
A priori no apps running. But the following errors in the RAIDar diagnostics :
- 2019-05-04 12:20:59: Malformed json file.
- 2019-05-04 12:20:59: rndb_amazon_drive_import() ==> 5 (2ms)
- 2019-05-04 12:20:59: rndb_import() ==> 5 (1715ms)
- 2019-05-04 12:20:59: Error rndb_import() ==> rc=5
- 2019-05-04 12:20:59: dba import failed
- 2019-05-04 12:20:58: DB (queue) schema version: new ==> 0
- 2019-05-04 12:20:57: DB (main) schema version: 24 ==> 24
- 2019-05-04 12:20:56: Malformed json file.
- 2019-05-04 12:20:56: rndb_amazon_drive_import() ==> 5 (2ms)
- 2019-05-04 12:20:56: rndb_import() ==> 5 (1721ms)
- 2019-05-04 12:20:56: Error rndb_import() ==> rc=5
- 2019-05-04 12:20:56: dba import failed
- 2019-05-04 12:20:56: Failed to start ReadyNAS System Daemon.
- 2019-05-04 12:20:55: DB (queue) schema version: new ==> 0
- 2019-05-04 12:20:54: DB (main) schema version: 24 ==> 24
- and so on...
I have a backup copy, but I was hoping it was possible to repair without full restoration... Thank you
- StephenBMay 04, 2019Guru - Experienced User
eichen wrote:I have a backup copy, but I was hoping it was possible to repair without full restoration... Thank you
Netgear support might be able to repair the issues in your log. You could try paid support (my.netgear.com) or perhaps wait for some guidance from JohnCM_S
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