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Forum Discussion
Beerchief
Feb 11, 2016Aspirant
RN102 6.4.2 Update: Previously formatted disk(s) detected (Dirty Disks) #26453094
Hi all,
I just recently upgraded to OS 6.4.2. After the install/upgrade, my RN is now saying in RAIDar:
"Previously formatted disk(s) detected (Dirty Disks)"
I'm not sure what else ...
Beerchief
Feb 11, 2016Aspirant
Thanks mdgm,
An update.
I put in a different disk, of which it said the same thing. I did format this one (as it had nothing on it), and now it's saying on that drive:
"Corrupt Root"
I believe, if fixing this root problem, the data on the disk i've removed should be good to go. So I imagine a factory reset?
mdgm-ntgr
Feb 11, 2016NETGEAR Employee Retired
You formatted this other drive using RAIDar? Or some other way and you still got corrupt root?
Support has responded to your case and provided instructions on what they need. You should power down the NAS, remove the disk you are experimenting with and put the disk with your data back in the NAS and follow their instructions.
They can then analyse what is going on.
- BeerchiefFeb 11, 2016Aspirant
Thanks mate,
Yeah double dipped shortly after posting here.
I've sent support what they need.FYI: It was formatting via RAIDar.
- mdgm-ntgrFeb 11, 2016NETGEAR Employee Retired
Support has not yet received your agreement to our Remote Access Policy. They are waiting for this.
- mdgm-ntgrFeb 11, 2016NETGEAR Employee Retired
Support has identified that your disk has 64728 reallocated sectors and 8 current pending sectors and 300 ATA errors. This disk is clearly bad.
It is recommended to check for a failing disk before doing a firmware update. You should not do a firmware update if there is a bad disk in the system. This is mentioned in the guide I referred to earlier.If you need a data recovery attempt you may need to purchase a data recovery contract. It may be necessary to try cloning the disk using a tool designed to clone a failing disk e.g. dd_rescue
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