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RedBiker's avatar
RedBiker
Aspirant
Jul 25, 2017

RN102 Admin page & SMB/AFP shares offline

I recently upgraded the system to firmware 6.7.5 from 6.7.2

I've been having lots of problems since V6.7.x with Readycloud access so decided to disconnect the device from ReadyCloud & re-Discover it & set it up again (expecting to retain all data & AFP/SMB shares)

The Admin page refuses to show & is always reported as "offline" whether I try from inside ReadyCloud page or direct from a PC or iPad browser.  Sometimes it even says I am not on the same network !

I have seen a moderator say in reply to another post that 1GB RAM is now not really enough.  My system has only 512MB.

Questions are :-

1/ how to get to the Admin Page

2/ can the RAM be increased ?

Hoping someone can help !!  Thanks in advance.

4 Replies

  • StephenB's avatar
    StephenB
    Guru - Experienced User

    Memory is soldered into the system board in the RN100 series, so it cannot be upgraded.

     

    Are you saying the https://nas-ip-address/admin fails when you are on your local network (using the real nas ip address of course)?

     

    Do you recall what services/apps you have running on the NAS?

    • RedBiker's avatar
      RedBiker
      Aspirant

      Yep! Having tried https://nas-ip-address/admin many times I get the splash screen then a progress bar that crawls across the page followed eventually ( a full minute or two) by screen saying that the admin page is not available.

       

      since posting the query I have removed one of the two (mirrored) disks & tried a forced shutdown (switched off power) then restarted the system.

      A fresh attempt to get the admin page did succeed but although the top level shares were displayed no amount of trying would show their contents.

      there was also a message about something to do with btrfs.  I wonder if I should try reload the OS from the boot menu

      • RedBiker's avatar
        RedBiker
        Aspirant

        I forget to mention services.

        I had these running:-

        SMB AFP DLNA ANTIVIRUS UPNP HTTPS

        plus the security camera app

        ======

        I have now succeeded in getting to the admin page (using both https://{ipaddress}/admin and https://{ipaddress} with nothing after that)

         

        Having read the user manual again I have turned off AFP DLNA and stopped the security camera app (testing complete)

         

        the system summary now says the volume is "degraded" with about 282GB free of 2TB

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