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Forum Discussion
geoffl1
Jan 28, 2016Aspirant
RN102 inaccessible after upgrade to 6.4.1
Hi, I just upgraded my RN102 to 6.4.1, and it's now completely inaccessible. I can't see it on the network, and RAIDar doesn't find it [1]. I left it overnight in case it was thinking about som...
- Jan 29, 2016
Please try USB Boot Recovery: http://kb.netgear.com/app/answers/detail/a_id/29952/~/readynas-os-6%3A-usb-recovery-tool
Not all USB keys are compatible so if it doesn't work with one try some more. If it still doesn't resolve it I can send you a further suggestion that should make it work.
geoffl1
Jan 28, 2016Aspirant
Hi JennC,
I don't have an ethernet adapter here (or alternative computer that has one), but I can probably borrow one and try later. I'm afraid I don't know the previous FW version - possibly 6.3.2, but really I don't pay that much attention because mostly it just works.
The power button and the blue "act" LED are on all the time. The yellow ethernet LED on the right is on all the time. The one on the left doesn't appear to be on at all (I think sometimes one of them flashes?)
JennC
Jan 28, 2016NETGEAR Employee Retired
Hello geoffl1,
How's the disk LEDs?
If you can borrow one that has LAN port, connect the NAS straight to the computer. Make sure it has RAIDar and see if it detects the NAS.
You can also try https://nas-xx-xx-xx where last x is last 6 digits of MAC address of the NAS in the address bar of your web browser.
Regards,
- geoffl1Jan 28, 2016Aspirant
Right, sorry, the disk LEDs are both off, or at least, I can see no lights anywhere on front of the disk caddies (or anywhere else)
I'll get a USB-to-ethernet adaptor and report back. The https://nas-xx-xx-xx found nothing I'm afraid. Thanks for your quick responses!
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