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Forum Discussion

altasoft's avatar
Oct 04, 2016
Solved

RN102 Management service is offline (6.5.1)

In recent days we have suffered several power cuts and since our NAS ReadyNAS 102 (firmware 6.5.1) does not allow us to connect us to the administration page.
With RAIDar we can see the "Management service is offline," I tried to restart the NAS but the result is the same
On this NAS SSH and Telnet are not activated

Someone had this problem? how have you resolved?
All posts consulted in this forum with similar problems that are solved by PM, this is why I post my turn this problem already treated...

 

Thank you in advance for those who bring us help

  • Somehow the rsync config file on your system had some binary characters appended to the end, which confused the config parser. I've fixed it up manually on your system, and this situation will also be handled gracefully in future firmware releases after 6.6.0.

5 Replies

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  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired

    Please download your logs (see the Sending Logs link in my sig) and send those in.

    • altasoft's avatar
      altasoft
      Tutor

      The requested logs were sent by mail to the moment,
      Regards

    • altasoft's avatar
      altasoft
      Tutor

      I think the update to 6.6.0 was not enough to solve our problems
      after restarting the NAS is still inaccessible in webui

      • Skywalker's avatar
        Skywalker
        NETGEAR Expert

        Somehow the rsync config file on your system had some binary characters appended to the end, which confused the config parser. I've fixed it up manually on your system, and this situation will also be handled gracefully in future firmware releases after 6.6.0.

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