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Forum Discussion
937carrera
Apr 27, 2019Aspirant
RN102 problems after upgrade to 6.10
I remotely upgraded one from 6.9.5 to 6.10 this week and lost remote access.
The dynamic DNS address is working correctly for all other services
When I had physical access I did the thre...
Hopchen
Apr 27, 2019Prodigy
I think most upgrade issue with the RN100 series are down to a full OS, which mostly is caused by a bug with AV software - later hotfixed.
Anyhow, as you have no access to the NAS it is hard to do anything for you :(
I reckon you need to go and give it a simple reboot to start with and see where you land. Any chance you can "bring it home" for better troubleshooting?
- 937carreraApr 27, 2019Aspirant
Sounds like I need to examine the size of the system drive then.
I am unable to access the NAS until Monday, so I will see if it is working for local connections first (which I expect will be fine) and then reboot and test from an internet connection again.
Which particular log is of interest. I can extract those and post them up here on Monday morning with a bit of luck
Just as an FYI I am port forwarding to the NAS using a port in the 50000-60000 range - this has been working without issue before, but I know this is not the default setup
- 937carrera_2Apr 30, 2019Aspirant
Posting from my second account as I can't remember / have stored the password for my main account on this PC :smileyfrustrated:
I have rebooted the NAS and performance is as before.
Used SSH access to run a df -h command, this shows /dev/md0 has 644MB used of 3.7GB available so only 19% used
Next I checked /var/lib/clamav for AV definitions. None there completely empty which confirms I have never used it
Dynamic DNS is functioning correctly and by way of confirmation, other apps / services can be connected as normal, it's just the Readynas remote admin/shares which are no longer working
Are there any particular logs I should upload - I am with the NAS now
Thanks for any help
- StephenBApr 30, 2019Guru - Experienced User
Can you grab the full log zip file with RAIDar?
Don't post it here, just send a link to Hopchen in a private message. Send a PM by clicking on the envelope icon in the upper right of the forum.
If you want to try a manual reinstall of 6.10, then the commands would be
# cd /root # wget http://www.downloads.netgear.com/files/GDC/READYNAS-100/ReadyNASOS-6.10.0-arm.zip # unzip ReadyNASOS-6.10.0-arm.zip # echo /root/ReadyNASOS-6.10.0-arm.img > /etc/.flash_update # reboot
Make sure you log in as root (not admin)
Of course you should also delete the files you created in /root.
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