Forum Discussion

Aspirant

Apr 27, 2019

RN102 problems after upgrade to 6.10

I remotely upgraded one from 6.9.5 to 6.10 this week and lost remote access. The dynamic DNS address is working correctly for all other services When I had physical access I did the thre...

937carrera

Aspirant

Apr 27, 2019

Sounds like I need to examine the size of the system drive then.

I am unable to access the NAS until Monday, so I will see if it is working for local connections first (which I expect will be fine) and then reboot and test from an internet connection again.

Which particular log is of interest. I can extract those and post them up here on Monday morning with a bit of luck

Just as an FYI I am port forwarding to the NAS using a port in the 50000-60000 range - this has been working without issue before, but I know this is not the default setup

937carrera_2

Aspirant

Apr 30, 2019

Posting from my second account as I can't remember / have stored the password for my main account on this PC :smileyfrustrated:

I have rebooted the NAS and performance is as before.

Used SSH access to run a df -h command, this shows /dev/md0 has 644MB used of 3.7GB available so only 19% used

Next I checked /var/lib/clamav for AV definitions. None there completely empty which confirms I have never used it

Dynamic DNS is functioning correctly and by way of confirmation, other apps / services can be connected as normal, it's just the Readynas remote admin/shares which are no longer working

Are there any particular logs I should upload - I am with the NAS now

Thanks for any help

StephenB
Guru - Experienced User
Apr 30, 2019
Can you grab the full log zip file with RAIDar?

Don't post it here, just send a link to Hopchen in a private message. Send a PM by clicking on the envelope icon in the upper right of the forum.

If you want to try a manual reinstall of 6.10, then the commands would be

# cd /root # wget http://www.downloads.netgear.com/files/GDC/READYNAS-100/ReadyNASOS-6.10.0-arm.zip # unzip ReadyNASOS-6.10.0-arm.zip # echo /root/ReadyNASOS-6.10.0-arm.img > /etc/.flash_update # reboot

Make sure you log in as root (not admin)

Of course you should also delete the files you created in /root.
- 937carrera_2
  Aspirant
  Apr 30, 2019
  Thanks StephenB,
  
  I have sent the message as suggested, having downloaded the full logs through the admin console - it's only remote admin that is not working
  - StephenB
    Guru - Experienced User
    Apr 30, 2019
    937carrera_2 wrote:
    
    I have sent the message as suggested, having downloaded the full logs through the admin console - it's only remote admin that is not working
    
    I'm confused on what you mean by "admin console" and "remote admin". When you say "admin console", do you mean that the admin web ui ui works locally? Or do you mean something else?