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Forum Discussion
motosega
Nov 12, 2018Aspirant
RN102 "ReadyNAS Admin Page is offline"
after the upgrade to firmware 6.9.4 i can no longer log in to the web admin page. "ReadyNAS Admin Page is offline" the NAS is conected to the internet and i have tried restarting it. i have clea...
motosega
Nov 13, 2018Aspirant
it dosent look like my root volume is full.
admin@action-nas:~$ df -m Filesystem 1M-blocks Used Available Use% Mounted on udev 10 1 10 1% /dev /dev/md0 3772 1097 2455 31% / tmpfs 249 0 249 0% /dev/shm tmpfs 249 2 248 1% /run tmpfs 125 1 124 1% /run/lock tmpfs 249 0 249 0% /sys/fs/cgroup /dev/md127 949132 795292 152762 84% /data /dev/md127 949132 795292 152762 84% /home /dev/md127 949132 795292 152762 84% /apps
Marc_V
Nov 13, 2018NETGEAR Employee Retired
Hi motosega
Were you able to download logs before and after the update? Can you provide me a link where we can download it? You can PM me.
Thanks
- motosegaNov 13, 2018Aspirant
yes, i can still download logs, i will send you a pm
- motosegaNov 14, 2018Aspirant
if it helps: the apache log is full of this:
Nov 12 16:14:47 action-nas apache2[2776]: [error] [client 192.168.1.9] Connect rddclient failed, referer: https://192.168.1.3/admin/
is rddclient the dyndns client? we have no dynamic dns configured.- motosegaNov 15, 2018Aspirant
is this thread locked? i can no longer post replies
maybe i can, but serveal posts have disapered after my posting them.- motosegaNov 15, 2018Aspirant
from readynasd.log:
readynasd is trying to start.....Nov 02 16:38:41 action-nas readynasd[2562]: readynasd log started Nov 02 16:38:41 action-nas readynasd[2562]: readynasd started. (restarted=0) Nov 02 16:38:43 action-nas readynasd[2570]: readynasd log started Nov 02 16:38:44 action-nas readynasd[2570]: readynasd started. (restarted=0) Nov 02 16:38:46 action-nas readynasd[2578]: readynasd log started Nov 02 16:38:46 action-nas readynasd[2578]: readynasd started. (restarted=0) Nov 02 16:38:48 action-nas readynasd[2590]: readynasd log started Nov 02 16:38:48 action-nas readynasd[2590]: readynasd started. (restarted=0) Nov 02 16:38:50 action-nas readynasd[2598]: readynasd log started Nov 02 16:38:50 action-nas readynasd[2598]: readynasd started. (restarted=0) Nov 02 16:38:51 action-nas readynasd[2609]: readynasd log started Nov 02 16:38:52 action-nas readynasd[2609]: readynasd started. (restarted=0)
- motosegaNov 16, 2018Aspirant
Marc_V check your messages, i have sent you the logs.
- Marc_VNov 21, 2018NETGEAR Employee Retired
Hi motosega
The service stopped that is why WebGUI is not accesible however to properly see what caused this remote access is needed. I would encourage you to log a case with Support so L3 experts can take a look and resolve this for you.
You can login to my.netgear.com to create a case and contact Support.
Regards
- motosegaNov 26, 2018Aspirant
unfortunatly i can't get a support contract because i'm in italy,
i'm making a backup to a usb harddisk, and will then do a factory reset.
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