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Solved
RN102 trying to update from 6.2.5 to 6.4.0 but fails every time...
No matter what I try - auto update or manual my RN102 won't install 6.4.0 and despite saying it has uploaded and then re-booted it re-starts on 6.2.5 I've reset to factory defaults a few times and i...
OK solved by checking other 6.4.0 posts and using the ReadyNAS OS 6: USB Recovery Tool at the link below - it took me 5 different USB sticks before one worked, but when it did it was quick and easy. Note that I held the Backup button down for about 15 seconds whilst booting - both the power and LED light just above the Backup botton were flashing together rapidly, then after about another 10-15 seconds the power light went solid on, followed by the other LED on solidly. It shut down after only a couple of minutes (which I thought was a bit quick), but I removed the USB stick and booted normally and I now have 6.4.0 installed :-) Now to restore my files...
Tried that I'm afraid - Firefox clears cache when it's closed & tried IE as well with same result.
Raidar says 6.2.5 and so does the Admin screen when logged in, which also tries to Auto Update.
Having done a Factory Reset only a few weeks ago to update to 6.2.5 (I was a bit slow noticing it) I don't want to copy all my files again from the backup only to have to do another factory reset.
Raidar says 6.2.5 and so does the Admin screen when logged in, which also tries to Auto Update.
Having done a Factory Reset only a few weeks ago to update to 6.2.5 (I was a bit slow noticing it) I don't want to copy all my files again from the backup only to have to do another factory reset.
What apps do you have installed? Have you done anything with ssh?
I'm exacltly with the same problem.
Already tried everything, appart from, factory reset...
I even tried manual instalation and disable all the apps... It starts transfering the firmware, restarts to install it, but when back on stills with the 6.2.5 and prompts me again to install the 6.4....
The failure is a sign that something isn't right (it probably isn't specific to 6.4 itself). So you shouldn't neglect it.
One potential cause of a failed update or a failed app install is a filling OS partition. If you are reasonably good with ssh, you can diagnose that and probably even fix it yourself.
If it isn't a filling OS partition (or you don't know ssh) then contact support.
StephenB - I did a factory reset so there are no apps installed and I understand the process also reformats the disks which is why the data needs backing up first
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