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Solved
RN102 trying to update from 6.2.5 to 6.4.0 but fails every time...
No matter what I try - auto update or manual my RN102 won't install 6.4.0 and despite saying it has uploaded and then re-booted it re-starts on 6.2.5 I've reset to factory defaults a few times and i...
OK solved by checking other 6.4.0 posts and using the ReadyNAS OS 6: USB Recovery Tool at the link below - it took me 5 different USB sticks before one worked, but when it did it was quick and easy. Note that I held the Backup button down for about 15 seconds whilst booting - both the power and LED light just above the Backup botton were flashing together rapidly, then after about another 10-15 seconds the power light went solid on, followed by the other LED on solidly. It shut down after only a couple of minutes (which I thought was a bit quick), but I removed the USB stick and booted normally and I now have 6.4.0 installed :-) Now to restore my files...
What apps do you have installed? Have you done anything with ssh?
I'm exacltly with the same problem.
Already tried everything, appart from, factory reset...
I even tried manual instalation and disable all the apps... It starts transfering the firmware, restarts to install it, but when back on stills with the 6.2.5 and prompts me again to install the 6.4....
The failure is a sign that something isn't right (it probably isn't specific to 6.4 itself). So you shouldn't neglect it.
One potential cause of a failed update or a failed app install is a filling OS partition. If you are reasonably good with ssh, you can diagnose that and probably even fix it yourself.
If it isn't a filling OS partition (or you don't know ssh) then contact support.
StephenB - No idea about SSH but will read up and see what I can do! Support usually unsupportiive...
I haven't needed Netgear support often, but my experiences have been positive.
From the sound of it, quite a few people are having problems. Support could have a handle on it already - if not they likely will soon.
Perhaps just stay with 6.2.5 for a little while.
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