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Forum Discussion
StigB38
Oct 09, 2015Star
RN102 trying to update from 6.2.5 to 6.4.0 but fails every time...
No matter what I try - auto update or manual my RN102 won't install 6.4.0 and despite saying it has uploaded and then re-booted it re-starts on 6.2.5 I've reset to factory defaults a few times and i...
- Oct 10, 2015
OK solved by checking other 6.4.0 posts and using the ReadyNAS OS 6: USB Recovery Tool at the link below - it took me 5 different USB sticks before one worked, but when it did it was quick and easy. Note that I held the Backup button down for about 15 seconds whilst booting - both the power and LED light just above the Backup botton were flashing together rapidly, then after about another 10-15 seconds the power light went solid on, followed by the other LED on solidly. It shut down after only a couple of minutes (which I thought was a bit quick), but I removed the USB stick and booted normally and I now have 6.4.0 installed :-) Now to restore my files...
fxmail
Oct 19, 2015Guide
stick with 6.2.5 until 6.4.1 comes out. 6.4.0 is extremely slow and then now my unit is bricked. I dont think they tested it. It scans the file system and is a pig and now my NAS is stuck at booting....
fxmail
Oct 19, 2015Guide
Sorry I have a RN104(arm based) and I have had nothing but issues with 6.4.0 firmware update
- ifixidevicesOct 26, 2015Luminary
Can confirm (or at least agree with those who have experienced issues) that if you're on 6.2.5 keep it. There's no game-changer in 6.4.0 to risk a stable unit.
- kpurcellNov 03, 2015Tutor
Adding to the conversation. I have a unit that that updated to 6.4.0 and it is now practically worthless. Stuck on a blinking activity light, the admin page is rarely available. I don't run any apps and only have a couple of shares via AFP & NFS. Also my 16TB of drives are 84% empty!
Seems they did not even test this update in any real world situation.
- fxmailNov 03, 2015Guide
As mentioned I have a RN104 arm based unit and updated the firmware and was stuck on booting and the power light was at continuous flashing. I was held hostage by Netgear tech support until I paid them to fix it. They actually blamed it on a hardware issue, issued an RMA # and was going to make me pay more money to get it fixed. Plus they didnt know how I would get my data off. I learned through other posts about other people issues with this update and was convinced that it was not a hardware issue but their firmware update. I got a second opinion and tech support blamed the issue on my data needing to be balanced before I upgraded the firmware. I am not sure how I was supposed to know to do that. The firmware update should have automatically checked to see if this needed to be done and provided a message or SOMETHING!!
Anyways I found out myself through other posts that if you boot into readyonly mode you can copy the data off. Then I did a factory reset which wipes everything and ALL your data and copied all my data back onto the NAS. Make sure you get your data off before you try this!!! It seems to be stable now, I have restored all my data, and all my other issues I was having previously with backups seem ok now.
I spent 2 weeks of my time trying to recover and all they said was it was because I DIDNT DO a BALANCE OF THE DATA before I updated the firmware. I bought this NAS because I thought it would be more reliable than a PC with raid and sharing turning on but NOT.
I was trying to fix other issues I was having by doing the firmware update.
If if is not broken dont fix it.
Anyways.....Good luck and hope helps.
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