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Forum Discussion
baskunnen
Mar 01, 2016Aspirant
RN102 unreachable after firmware 6.4.2 update
Hello, Last week I updated the firmware of my 2 RN102s. One works fine, no problem, but the other one has serious network problems. I cannot reach the device via the folders on the computer and e...
- Mar 01, 2016
Hello baskunnen,
You're most welcome. You should thank StephenB, he's the one led you to the AV :)
Please feel free posting any comments, questions or suggestions, we appreciate your contribution to the community!
Regards,
baskunnen
Mar 01, 2016Aspirant
thnx StephenB for your response.
Unfortunately I have no idea what you mean with the AV service.
JennC: Yes, it's visible in RAIDar. But by clicking the hyperlink to the folders, it keeps on scanning. I cannot get acces to the files.
best, Bas
JennC
Mar 01, 2016NETGEAR Employee Retired
Hi baskunnen,
StephenB is referring to AntiVirus feature of the NAS.
Regards,
- baskunnenMar 01, 2016Aspirant
Wow! That seems to work! (for now)
I disabled Antivirus and I have acces again.
But is it safe?
- JennCMar 01, 2016NETGEAR Employee Retired
Hello baskunnen,
Yes it is safe, we recommend to disable this for the meantime. Eng'g team is developing a fix for this and we are expecting it to be released this March.
Regards,
- baskunnenMar 01, 2016Aspirant
thank you!
I lost a day... All my office documents and contracts are on the NAS and were unreachable...
but thanks again!
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