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Forum Discussion
h_tsopelas
Aug 03, 2015Aspirant
RN10200 Device Communication Error
Hello from Greece,
i buy today the readynas 102.
I go to https://readycloud.netgear.com then at the "Set up a new ReadyNAS" i press Start, then click Discover, then Setup, then i Sign In and press next, and then i take a message "Failed to update device info. Would you like to retry?" and i can not do anything!
I try to open it from the ip. I do that, i put tha "admin" and "password" and then i change the password. I do not fill the e-mail from the recovery and when i press next it open a new window "pop up" and until then it does not takes the password. I put the old password and the neww password but nothing!
Any help please?
The Readycloud and standard GUI logins are not the same.
You can reset the GUI password to default using an OS reinstall. I'd do this if I were you.
Use raidar to access the nas for the first time and upgrade the firmware as soon as you get in.
Raidar download:
http://kb.netgear.com/app/answers/detail/a_id/20684/~/readynas-downloads
1 Reply
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- vandermerweMaster
The Readycloud and standard GUI logins are not the same.
You can reset the GUI password to default using an OS reinstall. I'd do this if I were you.
Use raidar to access the nas for the first time and upgrade the firmware as soon as you get in.
Raidar download:
http://kb.netgear.com/app/answers/detail/a_id/20684/~/readynas-downloads
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