NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

h_tsopelas's avatar
h_tsopelas
Aspirant
Aug 03, 2015
Solved

RN10200 Device Communication Error

Hello from Greece,

i buy today the readynas 102.

 

I go to https://readycloud.netgear.com then at the "Set up a new ReadyNAS" i press Start, then click Discover, then Setup, then i Sign In and press next, and then i take a message "Failed to update device info. Would you like to retry?" and i can not do anything!

 

I try to open it from the ip. I do that, i put tha "admin" and "password" and then i change the password. I do not fill the e-mail from the recovery and when i press next it open a new window "pop up" and until then it does not takes the password. I put the old password and the neww password but nothing!

 

Any help please?

1 Reply

Replies have been turned off for this discussion

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More