Forum Discussion

Tutor

Nov 03, 2017

Solved

RN10211D. Cannot access to admin page. Always launch setup wizard.

I replaced a damaged disk in my RN10211D with the same disk model (TOSHIBA DT01ACA100), updated firmware to 6.9.0., reset to factory defaults and configured with setup wizard (Settings have been saved correctly).

Problem is that I can't access to admin page because Raidar always launch setup wizard.

Thanks.

Installation & Upgrade

evan2
Nov 03, 2017
Try to click "Cancel" button in Wizard page and check if it can open admin GUI page,

5 Replies

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StephenB
Guru - Experienced User
Nov 03, 2017
What happens with https://nas-ip-address/admin (using your real nas IP address of course)?
VisitorQ
Tutor
Nov 03, 2017
Thank you for your response.

It changes automatically to https://nas_ip/admin/wizard.html.
I have cleared web browser cache, but problem is not solved.
- StephenB
  Guru - Experienced User
  Nov 03, 2017
  Have you tried going through the wizard again?
- evan2
  NETGEAR Expert
  Nov 03, 2017
  Try to click "Cancel" button in Wizard page and check if it can open admin GUI page,
VisitorQ
Tutor
Nov 03, 2017
After cancel setup wizard I can access to admin page.

Thanks!